Senior Managing Director, Systems and Business Intelligence - (3276304)
The Senior Managing Director (SMD), Systems and Business Intelligence is a senior-level management position within the Massachusetts General Hospital Development Office. The SMD leads and is accountable for Development Services, Information Management, and Prospect Management and Research, ensuring strategic integration of these business functions and strengthening the data and technology infrastructure they collectively manage. Indirectly, the SMD helps strengthen connections with teams across the department, ensuring the department is leveraging data consistently and creatively to make strategic business decisions, such as priority setting and resource allocation. The SMD is a strategic partner across teams in developing, implementing, and refining systems that support varied and evolving business needs across all constituencies (i.e., donors, faculty, hospital and lay volunteer leaders, Development staff, etc.). The SMD works collaboratively with their peers to solve organizational challenges, which may extend outside their defined areas of responsibility.
The ideal candidate for this position is an energetic, highly motivated, results-oriented, and facts-driven team player who excels at working collaboratively with a variety of constituencies. They will have a sophisticated and comprehensive understanding of Blackbaud CRM and other best-in-class technologies that support and advance fundraising goals. They will have a broad and comprehensive understanding of complex systems and a creative approach to leveraging data to solve challenges. Further, they will have a sophisticated understanding of HIPAA and experience navigating and ensuring compliance with this law within a development setting. They will also have a solid understanding of “Generally Accepted Accounting Principles” related to philanthropy. They will have a collaborative and collegial leadership style, and be comfortable working in a complex environment and navigating an ever-changing landscape.
Overview of the Organization
Massachusetts General Hospital was established to provide care to Boston's sick, regardless of socioeconomic status—an innovative idea in 1811. In the words of our founder, John Warren, MD, “When in distress, every man becomes our neighbor.” Today, Mass General is a 1,021-bed academic medical center that annually admits 44,000 inpatients, handles 2 million outpatient and emergency visits and performs more than 47,000 surgical operations. Mass General operates the largest hospital-based research program in the United States and is the top recipient of hospital research funding from the National Institutes of Health. With an annual research budget of $1.3 billion, 1,200 clinical trials are taking place at Mass General at any given time, paving the way for new and improved treatments for our patients locally and around the globe. Mass General is the original and largest teaching hospital of Harvard Medical School.
With Brigham and Women’s Hospital, Mass General is a founding member of Mass General Brigham (MGB), a large, integrated care delivery system that includes community hospitals, primary care and specialty physicians, specialty facilities, community health centers and other health-related entities.
Overview of the Department
Mass General’s philanthropy program has grown among the most successful in academic medicine and health care. The Development Office is a vibrant and collaborative team focused on advancing the hospital’s mission of health care excellence, and committed to expanding the philanthropy that makes this mission possible. Mass General is in the final stretch of the Campaign for Mass General, a seven-year, $3 billion campaign that will successfully conclude on December 31, 2024. In parallel, the hospital has undertaken a capital campaign for a new, state-of-the-art inpatient facility that will extend beyond 2024; construction of the new Phillip and Susan Ragon Building is underway.
Mass General offers a competitive benefits package including generous health care and retirement plans and an array of professional development opportunities. The Development Office Flexible Workplace Program is a hybrid work model that affords employees the opportunity to work in the office a minimum of 4-6 days per month, depending on the business needs of the role. We comply with all Mass General Brigham conditions of employment, including vaccination mandates.
We recognize and value a diversity of perspectives, experiences and backgrounds in both our workforce and donor community. Rooted in the hospital’s Diversity and Inclusion statement and Mass General Brigham’s United Against Racism initiative, we actively work to build and retain a more diverse workforce; foster an inclusive and equitable work environment where everyone belongs; examine unconscious bias; and address systemic barriers to these goals. We believe in treating our constituents and each other with the dignity and respect that every human being deserves.
Click here to learn more about the Development team and what it’s like to work with us.
To Apply
Applications must include a resume and a cover letter detailing applicable experience and accomplishments.
PRINCIPAL RESPONSIBILITIES
General: The SMD is responsible for advancing the strategic visions of the department and the teams under their purview, optimizing data and technology and helping lead and support the department in making strategic business decisions. They are also responsible for ensuring strong systems that support work across teams, including prospect identification and assignment; prospect management policies and pipeline management; and gift processing and donor stewardship. The Senior Managing Director leads the teams responsible for the following areas:
Specific: In consultation and/or collaboration with the Senior Vice President, Vice President, fellow Senior Managing Directors and other colleagues as appropriate, the Senior Managing Director will:
Senior Management
o Ensure the seamless integration and compliance of development activities with other functional areas in the hospital and system
Development Services:
Information Management:
Prospect Management and Research:
QUALIFICATIONS
Education and Experience
This position requires a bachelor’s degree and at least 15 years of development experience, including a minimum of 10 years of management experience, demonstrated success managing a team and a history of professional growth within a large, complex organization. The successful candidate will possess a comprehensive understanding of philanthropy information systems, prospect management and gift administration. Development experience in a health care setting preferred.
Additional skills and competencies include:
EEO Statement Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
: MA-Boston-MGH 125 Nashua
:
MGH 125 Nashua
125 Nashua Street
Boston 02114
: Development/Fundraising
: Massachusetts General Hospital(MGH)
: Full-time
Standard Hours: 40
: Day Job
: Regular
Recruiting Department: MGH Development Office
: Feb 2, 2024
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