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Your impact

Provide engineering analyses and support to the Global Government business for the delivery, sales, and solution development activities. You will create and facilitate winning technical solutions to meet demanding customer requirements. This role will work cross-functionally to design and develop satellite related end-to-end solutions, including satellite link parameters. In collaboration with teleport and terrestrial facilities, you will provide expert technical support to key stakeholders (e.g. Sales, Business Development, and Marketing) to drive revenue. Serve as a multi-level liaison clearly articulating Intelsat position both internally and externally.

What you will do 

  • Engineer all aspects of a high-quality technical solution including network design, network sizing, equipment specifications, and transmission analyses (link budgets)
  • Collaborate directly with customers, end users, Sales, and Solutions Development in the preparation of technical solutions (satellite & end-to-end) referencing Information Assurance checklists to ensure satisfactory link & terrestrial performance and compliance for new technologies
  • Provide analyses and solutions for customer network problems based on up-to-date expertise in satellite communication networks, computer hardware, and software applications
  • Identify, develop, optimize, coordinate, and assist in the implementation and management of satellite capacity
  • Design and optimize satellite link parameters associated with ground network/terrestrial facilities
  • Coordinate with Program Management and third-party/external program vendors and/or contractors to support the shipping, integration, installation and testing of equipment and service
  • Lead the development of technical presentation materials for the Sales team and for direct customer engagements, in support of proposals and work orders
  • Collaborate with internal and external groups as necessary to provide expert technical support to the Network Operations Center (NOC) and Program Management to resolve service delivery issues or outages
  • Investigate and propose equipment or system enhancements to improve reliability, increase efficiency, simplify operation, or reduce overall operating and/or maintenance cost
  • Act as the technical Subject Matter Expert (SME) for area of responsibility
  • Provide recommendations on process improvement, industry best practice and service efficiency

Your required experience/skills 

  • Bachelor’s degree in electrical engineering or similar discipline (an equivalent combination of education and experience will be considered)
  • A minimum of (7) years of recent, relevant experience in sales engineering, system engineering, or solution engineering in satellite industry 
  • Expert knowledge of the key technical aspects of satellite services including transmission analysis, communications payloads for communications satellites, transmission impairments and mitigation strategies, earth station equipment, digital modulation techniques and software analysis systems and tools used to support transmission analysis and network sizing
  • A demonstrated understanding of military type satellite communication services; i.e. COTM, to UAS and Manned ISR services
  • Good knowledge of computer and satellite/WAN network hardware and systems required, including modems (Comtech/Vipersat, IDirect), routers, switches, fire walls, VPN concentrators and IP addressing 
  • Ability to meet with the customer face-to-face on short notice in support of special efforts and “surge" requirements
  • Ability to analyze complex situations and utilize problem solving abilities under pressure.

Your success in this role will look like: 

  • Able to travel to meet business needs up to 20% 
  • Ability to occasionally work additional hours as needed to meet business demands
  • Willingness and ability to train and develop more junior colleagues
  • Effective verbal and written communication skills
  • Excellent organizational skills, with the ability to coordinate between multiple teams.
  • Excellent customer focus and to be able to establish rapport and good relationships. Ability to manage deliverables with teams in different countries, across different cultures
  • Strong ability to interact efficiently with peers and customers 

It would be nice if you had: 

  • UK or NATO Baseline Security Clearance.
  • Advanced degree in Electrical Engineering or equivalent 
  • Experience in the maintenance, troubleshooting, repair or installation of commercial or military satellite earth station or VSAT terminals (C, Ku or X-band) and related equipment

How we support you: 

  • Hybrid work environment offering up to two days per week work from home (for eligible positions)
  • Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally!
  • Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.
  • Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more! 

These benefits are designed to support your overall well-being and help you succeed in your role.

Our D&I Commitment

We’re committed to fostering a culture and environment of diversity, inclusion and respect – a place where everyone can show up fully as themselves and do their best work every day. We're a technology leader committed to advancing diverse, inclusive teams – where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law. 

While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration, if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements, we encourage you to apply. Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match.

Other Job Info: 

  • These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

As the foundational architects of satellite technology, Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners.

At Intelsat, we increase human potential by connecting people, communities, businesses, and governments. Our employees enjoy a casual and collaborative environment, where we celebrate professional excellence in pursuit of the corporate mission. We hire skilled professionals who work in various areas such as: satellite engineering, network operations, cloud architecture, accounting, sales, legal, and more. Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise.

Intelsat is subject to regulation by certain U.S. Government national security agencies, which require that we collect and share certain Personally Identifiable Information (“PII”) with the U.S. Government to obtain permission to employ non-U.S. persons in certain roles. If selected for a role at Intelsat, we may collect and share your PII for these purposes. 

Intelsat is an Equal Opportunity/Affirmative Action Employer including Vets and Disabled

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Confirmed 3 hours ago. Posted 18 days ago.

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