Are you a proactive and detail-oriented individual with excellent organisational skills? If so, we have an exciting opportunity for you!
We have the chance to join our Customer Service team as a Customer Services Administrator and play a vital role in ensuring that our internal processes run smoothly to provide the best possible service to our customers. As part of our multifaceted team, you will be at the heart of our distribution business, supporting our Customer Service team with a wide range of things.
Key responsibilities include:
What you’ll bring:
About Penguin: We’re the UK’s largest publisher; made up of some 2,000 people and publishing over 1,500 books each year. Our doors are open to all kinds of talent. In a constantly evolving industry, we work hard to stretch the definition of the word publisher. Here, you’ll work with a breadth of talent who all play their part to make each of our books a success. Together, we make books for everyone because a book can change anyone.
How to apply: Please apply with your CV and Cover Letter by 23:59 on Wednesday the 3rd of April.
Salary: £22,000 - £25,000 depending on how your skills and experience align to the role
Competitive benefits package: Our people are the heart of our business, and we work hard to support a culture of responsibility and recognition.
Our benefits include:
For our full benefits list please visit: https://www.penguinrandomhousecareers.co.uk/what-we-offer/
Hybrid working: While our offices across the UK are places to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important.
For this role we expect that you will come into of our office, based in Colchester, at least twice a week. Working patterns will be discussed further at interview stage.
The recruitment process: You can read about our recruitment process at https://www.penguinrandomhousecareers.co.uk/how-we-hire/
As a Disability Confident Committed organisation, we offer interviews to candidates with a disability who meet the essential criteria for the role, and opt-in on their application form. There may be times when the volume of applications means we cannot take all eligible candidates to interview.
We encourage you to tell us about any reasonable adjustments you may need by emailing PRHCareersUK@penguinrandomhouse.co.uk. Remember, you only need to share what you are comfortable to for us to support your request.
Please note, we are not able to accept agency CVs for this role. Any CVs sent speculatively will not be eligible for a fee.
Company: Penguin Books Limited
Country: United Kingdom
State/Region: Essex
City: Essex
Postal Code: CO7 7DW
Job ID: 268370
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