HR Services Manager


Company Type

Preferred Qualifications

Job description – Operations Manager

Are you passionate about technology? Do you enjoy solving complex problems working along with multiple teams? Do you bask in coordinating efforts to improve business processes and systems?

If the answer is yes and you have a strong project management track record, this job is the next best thing for you!

What will you be doing?

  • Lead or participate in projects that will improve people, processes and systems in the global HR Organization by partnering with cross regional and functional teams

  • Implement innovative and scalable processes; take part or coordinate definition of methodologies, practices and procedures

  • Produce and manage project related documentation, roadmaps, status dashboards, communications to stakeholders

  • Analyze data on given processes to produce trends to identify and plan improvement areas

  • Facilitate discussions on complex topics, collaborate and drive towards solutions

  • Develop or lead the efforts to define testing needs for new systems and tools

  • Manage relationship with stakeholders effectively

  • Act as Regional or Global Process Owner

  • Coordinate definition of training needs, plans, materials and deliverables

Candidate’s profile

  • Has at least 5 years’ experience in project management; HR Operations is a plus

  • Has lead multiple projects at once, on business processes by simplifying, standardizing, centralizing and automating complex processes and manual tasks

  • Has experience in leading remote multicultural teams (cross countries or cross regions) and liaising with various other teams (business, technical, design, etc.) to achieve objectives

  • Gets excited about systems, processes and constantly seeks improvement opportunities. Is comfortable in working with multiple applications simultaneously.

  • Is used to working in a fast moving environment, quickly adapting to change and new strategy (changes in prioritization, deadlines, approach, etc.)

  • Has high attention to details and the patience to pursue things most of us miss.

  • Has excellent communication and presentation skills - directly and succinctly - across cubicles, organizational boundaries and cultures

  • Knows how to represent a problem to others and how to work with them effectively to find solutions.

  • Is a team player: volunteers for new experiences, learning opportunities and helps others.

  • Has a strong analytical capacity - developed multiple analysis using complex data

  • Has excellent interpersonal and customer service skills

  • Has strong Office knowledge (Word, PowerPoint, Excel)

About us

We are a multicultural HR organization focusing on the amazing experience of our company’s employees! Our mission is to deliver outstanding HR services globally by optimizing our processes and systems.

Because our work has a huge impact on a large variety of other processes and teams, good is not enough for us, we aim for excellence in everything we do! That is why we are committed to continuous development and innovation.

Detailed Description and Job Requirements

Responsible for the development, implementation, administration and budgeting of global HR strategic company initiatives in one or more of the following areas: employment, compensation, benefits, HR operations, employee relations, diversity, immigration and organizational development Manages a professional staff.

Play an important role in leading the HR group as a strategic business partner, change agent, and member of the line management staff. Develop and implement global company-wide programs and initiatives (e.g., benefit programs, manpower planning, salary/bonus/stock review, organizational change, performance management, and training assessment). Advise managers and employees on HR practices and procedures. Manage employee relations issues and conduct investigations in support of corporate ethics and values. Ensures staffing needs are met in accordance with governmental specifications.

Manages and controls activities in multi-functional areas of sections. Ensures appropriate operational planning is effectively executed to meet Corporate specifications. Key skills and abilities include coaching, influencing, facilitation, presentation, communication, process development, analysis, and problem solving. Ability to travel. Successful track record as a generalist and manager. BA/BS degree.


Human Resources



Job Type

Regular Employee Hire



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Confirmed 10 minutes ago. Posted 30+ days ago.

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