Operations Coordinator

Getaround

Company Type
Responsibilities
Workhours

Thousands of car owners entrust Getaround to safely rent out their cars to friends, colleagues, neighbors, and even strangers. As a Getaround Operations Coordinator, you will be involved in all tasks required to grow the Getaround fleet in our market of Chicago. You'll be coordinating fleet operations alongside car owners to ensure that we can smoothly grow out our base of cars.

On a day-to-day basis, you'll organize and prioritize tasks to keep the cars "on grid", assisting owners in the maintenance of their cars, devising solutions to customer issues and coordinating new owner processes. We need you to be a driving force behind the Getaround Fleet experience, constantly improving our fleet quality and managing dozens of issues everyday. Apply now if you are you up for the challenge and ready to be part of a fast and furious startup!

What you'll be doing

  • Working closely with our operations team to manage a quality fleet and minimize downtime
  • Prioritizing tasks and dispatching Field Specialists to deal with owner vehicles
  • Scheduling tasks related to on-boarding new cars smoothly
  • Handling the communication with car owners to discuss on-boarding and to resolve issues
  • Dealing with vendor invoices and coordinating payments with Getaround's finance team
  • Tracking fleet spending day-to-day and reporting on budgets
  • Managing inventory of car supplies such as decals, parking signage, and Getaround Connect™
  • Working with vendors for mobile detailing of vehicles

What you'll need

  • University or College degree in business, operations or a related field
  • Goal-oriented with a burning need to hit daily deadlines
  • Strong organizational abilities including extremely high attention to detail
  • Excellent customer-facing skills, including written and verbal communication
  • Flexibility to be on-call and work weekends as and when necessary

Additional awesomeness

  • Experience in a fast-paced, start-up environment
  • Experience with Zendesk and Google Suite
  • Experience with car maintenance and repairs
  • Experience in fleet management or logistics

At Getaround, we are proud to be an Equal Opportunity Employer. We believe that no matter your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, your perspective has value.

Come join us in continuing to make Getaround a great place to work!

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Confirmed 13 hours ago. Posted 20 days ago.

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