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  • Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy
  • Monitor and maintain portfolio of assigned accounts, high volume of follow-ups, small balance write-offs, customer reconciliations, invoice issues, resolve open cash (unapplied) amounts and short payments
  • Accurately document all interactions and account level issues with customers on AR Chasing Google sheet
  • Establish and maintain effective working relationships with global customers (USA, Europe and APR), sales and accounting team based out of USA.
  • Field calls and assist with management of AR email inbox
  • Assist with uploading of invoices in vendor portals and completion of vendor registration/ACH forms
  • Analyze delinquent accounts, prepare weekly reports on high-risk accounts and make resolution recommendations to the Collections Manager
  • Perform tasks assigned by Collection Manager

Qualifications

  • 3-5 years experience in AR, billing and collections
  • Experience is working with international clients.
  • Good verbal and written communication skills.
  • Proficient in Gmail and/or, Microsoft Outlook, Word and Excel, including but not limited to Vlookups and Pivot Tables
  • Knowledge in NetSuite and Salesforce skills preferred
  • Ability to handle fast-paced environment, multi-task, prioritize and meet deadlines
  • Be a quick learner and work in a high paced environment

Salaries and Benefits

  • Commensurate with experience and industry standards 

We appreciate your interest in working with us. We will get back to you regardless of the outcome of the selection process.

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Confirmed 20 hours ago. Posted 30+ days ago.

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