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Business Manager DI and DXD - Vice President

JPMorgan Chase & Co.

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We are seeking a highly motivated Vice President level Business Manager to support our Digital Innovation (DI) and Digital User Experience (DXD) core organizations. As a Business Manager, you will play a pivotal role in driving the success of our DI and DXD teams. Your primary focus will be twofold: developing and implementing core operating models for DI and DXD (including OKRs, BoW reporting, business reviews, cost-benefit analysis, etc.), and managing their financials. This position requires regular interaction with stakeholders within Digital Innovation, DXD, F&BM, Vendor Management, Control, Com, and HR. The role is based in New York. The DI/DXD core business head is based in New York, while your manager will be based in London.

Job Responsibilities:

  • Demonstrate flexibility and willingness to perform a variety of duties based on the evolving needs of the DI/DXD core head
  • Collaborate with the DI/DXD core management teams to establish and continuously improve the team's operating model, including mandate, priorities, OKRs, BoW reporting, business reviews, cost-benefit analysis, roles & responsibilities, governance, and processes
  • Ensure efficient adherence to operating models
  • Analyze business data and prepare periodic and ad hoc performance reports/presentations for the DI/DXD core head and Corporate and Investment Bank (CIB) senior management
  • Assist with stakeholder and senior management presentations or requests for information
  • Support financial and headcount resource management through budgeting, expense management, and hiring in partnership with finance
  • Coordinate key leadership meetings and offsite events, including attendee lists, agenda setting, advance distribution of discussion documents, minute taking, and follow-up on actions
  • Collaborate with other team Business Managers and the Portfolio Governance team to continually enhance the way Finance and Business Management (F&BM) operates
  • Work with Business Support Management and the DPS (Digital Platform Services) location strategy team to manage real estate and office management.

Required Qualifications, Skills and Capabilities:

  • Minimum of 5+ years of experience in business management, finance, operations, or project management, with experience in investment banking being a notable advantage
  • Excellent communication skills, both verbal and written, with the ability to listen, question, and articulate complex issues concisely
  • Superior command of PowerPoint and Excel
  • Familiarity with Data Analysis and Visualization tools (Alteryx, Tableau, Qlikview)
  • Knowledge of financial management principles
  • Project management qualifications would be beneficial
  • Proficiency in JIRA, Salesforce, and Monday
  • Strong time management and organizational skills with attention to detail and accuracy
  • High energy, driven, entrepreneurial mindset, with the ability to work well independently and virtually, ensuring follow-through

Preferred Qualifications, Skills and Capabilities:

  • Strategic thinking and the ability to navigate ambiguity
  • The capacity to establish new processes from the ground up
  • Strong relationship-building skills and the ability to influence senior colleagues and business leaders across functions
  • Effective stakeholder management skills
  • Outstanding analytical and problem-solving skills, including the ability to diagnose, structure, and resolve issues
  • The ability to navigate a large, complex organization
  • Discretion and the ability to handle confidential matters

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

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Confirmed 21 hours ago. Posted 27 days ago.

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