CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you with opportunities to learn and grow professionally while supporting the communities in which you live and work.
We are a diverse and dynamic workplace where employees take an active role in delivering on strategic objectives while advancing their individual career goals. We encourage innovative thinking and give our employees the support and resources they need to turn great ideas into actions.
We’re always looking for talented people who can make a meaningful difference for our clients, our company and our communities. To learn more about why our employees love coming to work each day, visit www.cibcmellon.com/experience.
As an Senior Operational Performance Data Specialist, you will be responsible for collecting, analyzing, and interpreting data for the Client Service Delivery organization’s performance and metrics. You will also identify opportunities to leverage business analytics across operations. Your insights will guide strategic decisions, identify and monitor efficiency opportunities and help drive business growth.
Data Collection and Preparation:
Data Analysis:
Reporting and Visualization:
Performance Monitoring:
Data Interpretation:
Continuous Learning:
Specific Knowledge & Skills (not preferred or an asset)
Working Conditions Unique to Job (i.e. Standard Office Environment)
Get it Right Every Day: Deliver service excellence while always acting with the highest ethical standards
Put Clients at the Centre: Advocate for clients by listening, sharing knowledge, and bringing the right solutions forward
Be One Family: Challenge, empower and recognize your colleagues
Take Ownership: Speak up, speak out, and make things better
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