The successful candidate shall be part of the ESG – Production and Application Management team in APAC region based at Mumbai.The team provides a tier 2/3 support to proprietary MSCI – ESG Business. This position involves collaboration with the client facing teams like Client Services, Product and Research teams and Infrastructure/Technology and Application development teams to perform Environment and Application maintenance.
Scope of Responsibility
Provide Tier 2 product technical support during the US hours (14:00 UTC to 23 :00 UTC – subject to change).
Manage system\software configurations and troubleshoot environment issues.
Identify opportunities for optimizing system performance through changes in configuration or suggestions for development.
Plan, document and deploy financial software applications to our ASP on Windows and Unix/Linux based systems.
Collaborate with development and software testing teams throughout the release process.
Analyze release and deployment processes to identify key areas for automation and optimization.
Manage production hardware and software resources & coordinate maintenance, planned downtimes with infrastructure group.
Must spend minimum one week a month as on call support to help with off-hour emergencies and maintenance activities.
Strong knowledge of Unix and Windows Administration
Strong scripting skills in Shell, Ruby, Python, PowerShell or batch
Strong knowledge of Software Development Life Cycle
Database experience – Oracle/MSSQL skills
Excellent problem-solving/troubleshooting skills, fast learner
Ability to self-manage your own projects
Excellent written and oral communication skills
Experience or interest in Finance a plus
3-7 years’ experience in systems administration or other similar technical experience
Bachelor's degree, Engineering or other similar concentration (BE/MCA)
Master’s degree a plus
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
To all recruitment agencies : MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.
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