Engineer - Quality & Service Assurance

Bharti Airtel


                                                     airtel     Job Description 

                                      (Deliverables, Decision level, Demonstrate & Dimensions)                                                    

Job Title: Sr. Engineer

 Job Level: F

Function:  NOC-SQ

Location :North - Manesar

Reporting to : Assistant Manager

Date : 15 Jun 2018

Purpose of the Job

1)      To perform  proactive monitoring for optics network.

2)      To provide customer satisfaction thro enhancing the timely AT clearance and circuits diversity.

Deliverables (Maximum 5-6 key responsibilities)

1)      To be part of Network Optimisation activities.

2)      Need to perform Network AT clearance activities.

3)      To  Maintain committed SLA  for both Service delivery and Service assurance as per the Process

4)      Keep the Network intact

5)      To be process Oriented 

Major Challenges :

As per the Business the bandwidth requirement are enormous . To maintain the committed SLA, required to perform changes in the network in a planned manner .To meet the customer expectation for  providing maximum on time AT clearance of new devices. Responsible for proactive monitoring of Error and Optical power for optical ports along with bandwidth usage.

Decision level

Prime: Final Decision Making authority, accountable to the Management







Shared: Decisions reached jointly with peers on a collective basis





Contributory: Makes a major contribution to a decision or policy judgment reached by others

1)To be Part of Major Decision and Contribution







Demostrate (Key competencies)

-          Teamwork and collaboration

-          Results orientation

-          Analytical and problems Solving

-          Networking and inter-personal skills

-          Seeking  for  Challenges

-          Technical  Skill oriented



Educational Level

Must have:

Bachelor Degree of  Engineering (ECE)

Working Experience

Must have: 

At least 2-3 year of work experience in IP network



Impact of position on :

i) Revenue          : Can Augment the network in determined time and meet valuable customer need..


ii) Budget      : No     

Impact on customers :


i) Type of customers               Mainly Internal                 Mainly External                  Fair mix of Internal &      


No. of Subordinates :


i) Direct - No


ii)Indirect - No




Reporting Manager



Functional Head


Business HR




Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G and 4G wireless services and mobile commerce. Bharti Airtel had over 324 million customers across its operations at the end of March 2015. To know more please visit,


Engineer - Quality & Service assurance F Sr Executive

Job Type


Job Posting

Sep 17, 2018

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Confirmed 30+ days ago. Posted 30+ days ago.

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