Technical Writer: New Grad Intern


We’re looking for a passionate graduate intern to join the tech writing team. Our tech writers are a quirky bunch - they genuinely love language and ideas, they think information architecture is the coolest thing since the printing press, and they’re totally committed customer advocates. The new graduate internship is an entry-level position but it’s definitely not a minor one. You’ll be expected to act like an owner from the start, and take part fully in the life of the team. In addition to your writing skills you’ll need an enthusiasm for debate and critique - we do a lot of that. We also perform regular customer research which shapes everything we do, so we’re looking for a genuine interest in understanding and meeting the needs of your audience. Sound like you? Keep reading. WHAT YOU’LL BE DOING: Adding to and updating our user documentation, while meeting in-house editorial standards and complying with style guides. Contributing to discussions and “fresh eyes” sessions. Triaging and fixing documentation errors as they’re reported. Learning a lot of new tools and techniques. Sharing expertise and ideas that you already have. YOU’LL NEED TO HAVE: Basic knowledge of the craft of technical writing, gained in a formal educational setting or elsewhere. Evidence that you can create quality documentation to high editorial standards, in US English. A deep commitment to understanding our merchants. Helping them to accomplish their goals is our main objective. Evidence that you’re a lifelong learner. Passion (did we mention that?) IT’D BE GREAT IF YOU ALSO HAD: Knowledge of HTML, CSS, and Liquid. Experience of version control. Familiarity with documenting user interfaces. Interested? Apply below and include a piece of your technical writing that you’re proud of. If you’ve started a Shopify store, tell us about it, too. We’re excited to hear from you! Please make your cover letter out to Therese Kirrane.

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Confirmed 30+ days ago. Posted 30+ days ago.

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