WestRock

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

The Opportunity

The Technical Trainer supports and delivers technical training programs at the local manufacturing site. Reporting directly to the General Manager/Plant Manager with a dotted-line relationship to Operations Learning & Development, this role ensures employees successfully complete operator and craft certification requirements. The Technical Trainer serves as a key resource for team members by evaluating machine skills, providing coaching and feedback, administering certification assessments, supporting progression-based training, and promoting a culture of safety, quality, and continuous improvement.

How you will impact Smurfit Westrock

• Deliver hands-on technical training and coaching to support employee certification and skill development.
• Partner with Operations Learning & Development to support new hire orientation and onboarding programs.
• Track, evaluate, and measure training effectiveness using established training standards and learning systems.
• Develop and maintain technical learning materials, including standard operating procedures, guided workflows, and job aids.
• Build strong working relationships with trainees, supervisors, and site leadership to support workforce capability development.
• Participate in the hiring and selection process by assessing candidate skills and providing recommendations regarding industrial experience and job readiness.
• Conduct training across all shifts to ensure consistent learning opportunities and certification standards.
• Promote a safety-first culture and reinforce safe work practices throughout training activities.
• Support day-to-day certification processes following Train-the-Trainer requirements and established learning standards.
• Identify and implement improvements that increase training efficiency, reduce certification timelines, and strengthen operational performance.
• Perform additional duties and special projects as assigned.

What you need to succeed

• 1–3 years of experience delivering training, on-the-job instruction, coaching, or related learning activities in a manufacturing environment preferred.
• 2–4 years of manufacturing experience preferred.
• Knowledge of Learning Management Systems (LMS) preferred.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and Forms preferred.
• Strong facilitation and presentation skills.
• Demonstrated ability to influence and partner effectively with cross-functional teams.
• Strong problem-solving and continuous improvement mindset.
• Professional communication and interpersonal skills.
• Results-oriented with a focus on growth, accountability, and continuous improvement.
• Ability to support implementation of new processes and learning technologies.
• Strong decision-making skills with the ability to analyze information and build consensus when needed.
• Commitment to quality, waste reduction, and operational excellence.
• Willingness to work on the production floor and support all shifts as needed.

What we offer

• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities.
• An attractive salary reflecting skills, competencies, and potential.
• A career with a global packaging company where Sustainability, Safety, and Inclusion are business drivers and foundational elements of daily work.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.