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IT Land Mobile Radio (LMR) Systems Support Specialist (DoIT IT Network Admin I #2872, Las Cruces)

State of New Mexico

Salary

$29.37 - $46.99 Hourly

$61,089 - $97,742 Annually

This position is a Pay Band ID

Posting Details

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.

Why does the job exist?

The New Mexico State Department of Information Technology endeavors to provide the highest levels of service delivery for Mission Critical Radio System & Wireless Communications to Regional, Local Government, Federal and Tribal Agencies for Law Enforcement, First Responder, Critical Services, and Public Works entities located and operating within the geographic areas of the State of New Mexico. The IT Land Mobile Radio Systems Support Specialist works together with Radio Shop Team members to meet our customers' needs, collaborate on scheduling and working together on rolling call-back, after hours schedule.

How does it get done?

The IT LMR Systems Support Specialist is responsible for performing technical and administrative support to the enterprise land

mobile radio, voice and data systems provided and maintained by the Department of Information Technology.

Responsibilities include, but are not limited to:

  • Practiced in using the Microsoft Office Operating System and be skillful in using applications such as Outlook, Word & Excel

(Experience and practice in using Power Point, Visio, and other applications is also a plus).

  • Practiced in IT Computer skills to be able to perform work within network domain, cloud-based environment, client to host

connection & portal services.

  • Practiced in using virtual collaborative workspace applications such as Teams, Webex, Zoom, Google Meet.

Work in both Radio Shop & Field Service support environments with experience (but not limited to the following) areas:

  • Installation & Maintenance of radio subscriber equipment.
  • Mobile LMR subscriber radios, including in-vehicle related peripherals & components.
  • Hand-held LMR portable subscriber radios, including related peripherals & components.
  • LMR Base Stations, Consolettes and all other related subscriber equipment including related peripherals & components.

Installation & Maintenance of Wireless Radio communication systems:

  • UHFNHF Legacy base & repeater infrastructure.
  • VHF/700/800 P25 Digital Wireless infrastructure.
  • Microwave Radio Network infrastructure.
  • Antenna Systems & Antenna Structures.
  • Radio dispatching systems.

Installation & Maintenance of I.P. data communication systems:

  • Wireless data solutions.
  • Data network transport solutions.
  • Voice network transport solutions.

All work will be performed to the best standards available to ensure equipment is operating within manufacturer specifications

and within the delivery specifications of the system.

Regional, Local Government, Federal, State and Tribal Agencies for Law Enforcement, First Responder Public Safety, Critical

Services, and Public Works entities located and operating within the geographic areas of the State of New Mexico.

Who are the customers?

Regional, Local Government, Federal, State and Tribal Agencies for Law Enforcement, First Responder Public Safety, Critical Services, and Public Works entities located and operated within the geographic areas of the State of New Mexico.

Ideal Candidate

  • Will have completed course curriculum in Electronics Technology, have achieved manufacturer training course certificates,

industry certifications or licenses. (Experience, studies, and training in areas such as Computers, Servers & Networks will also be

considered)

  • Will be practiced in using the Microsoft Office Operating System and be skillful in using applications such as outlook, word &

excel (Experience and practice in using power point, visio, and other applications is also a plus)

  • Will be practiced in IT Computer skills to be able to perform work within network domain, cloud-based environment, client to

host connection & portal services.

  • Will be practiced in using virtual collaborative workspace applications such as Teams, Webex, Zoom, Google Meet.
  • Will have worked in both Radio Shop & Field Service support environments with experience (but not limited to the following)

areas: Installation & Maintenance of radio subscriber equipment

  • Mobile LMR subscriber radios, including in-vehicle related peripherals & components
  • Handheld LMR portable subscriber radios, including related peripherals & components
  • LMR Base Stations, Consolettes and all other related subscriber equipment including related peripherals & components

Installation & Maintenance of Wireless Radio communication systems:

  • UHFNHF Legacy base & repeater infrastructure
  • VHF/700/800 P25 Digital Wireless infrastructure
  • Microwave Radio Network infrastructure
  • Antenna Systems & Antenna Structures
  • Radio dispatching systems Installation & Maintenance of 1.P. data communication systems:
  • Wireless data solutions
  • Data network transport solutions
  • Voice network transport solutions

All work will be performed to the best standards available to ensure equipment is operating within manufacturer specifications

Minimum Qualification

Associate's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree and two (2) years of experience in end user support, systems administration or network administration. Substitutions Apply. See Substitution Table below.

Substitution Table

These combinations of education and experience qualify you for the position:

Education ExperienceEducation Experience 1High School Diploma or EquivalentAND4 years of experienceORHigh School Diploma or EquivalentAND4 years of experience 2Associate's degree in the field(s) specified in the minimum qualificationAND2 years of experienceAssociate's degree or higher in any fieldAND4 years of experience 3Bachelor's degree or higher in the field(s) specified in the minimum qualificationAND0 years of experience 

  • Education and years of experience must be related to the purpose of the position.
  • If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid New Mexico Driver's License. Must complete the Defensive Driving course within 30 days of employment. Pre-employment background investigation is required, and employment is conditional pending results.

Working Conditions

Incumbent responds, on a rotating schedule, to callback at any hour of the day on weekends and holidays for communications system diagnostic and restoration. Very long hours (10-12 hour days) are sometimes necessary to cope with system problems. Driving long distance (500 mile round trips) is sometimes necessary. Lifting in excess of 50 - 70 pounds is not uncommon. Climbing steel communication towers to 300 feet is not uncommon in all types of weather conditions. Light truck operation on and off road is necessary, sometimes in very adverse weather conditions. Transportation and operation of snow machines (Sno-Cat) in mountainous terrain is required. Working in odd physical postures is necessary when installing or repairing radio equipment in vehicles and on remote site installations.

Supplemental Information

Benefits:

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Agency Contact Information: Natisha Montoya Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement.

Read Full Description
Confirmed 20 hours ago. Posted 9 days ago.

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