Vendor Manager


Company Type

We are looking for a bright, customer-obsessed, driven, and creative individual to join our team as the Vendor Manager of Merchant Support.

You will be responsible for the leadership and development of strategic vendor relationships across key merchant operational categories to support the growth of DoorDash merchant partners. As the Vendor Manager of Merchant Support, you will engage directly with vendors to ensure that contract terms are fulfilled and vendor risk is mitigated. You will also collaborate with multiple internal teams on issue resolution, product improvements, and the optimization of our supply chain.

You’ll be part of an exciting, rapidly-growing team designed to take our company to the next level. Our environment is fast-paced, and requires someone who is flexible, detail-oriented, analytical, and comfortable working with multiple teams, vendors, partners, and management.

What you’ll do

  • Manage company relationships with vendors to ensure that contract terms are fulfilled and vendor risk is mitigated.
  • Create sales partnerships with vendors that are mutually beneficial.
  • Coordinate with vendors to develop efficient supply chain strategies.
  • Prioritize ideas and work based on impact to customers and the business
  • Conduct research to identify potential vendors who offer the best products, prices, and services.
  • Create standard operating procedures and communication around new processes.


  • Bachelor’s degree and 2-5 years of equivalent experience
  • Prior vendor management or process management experience
  • Expertise in evaluating vendor performance and holding vendors accountable to SLAs
  • Skilled at optimizing contracts through negotiations and resolving  reliability/dependency issues with vendor networks
  • Excellent communication skills (both verbal and written), with vendor, client, and internal stakeholders

About you

  • Self-starter – You have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment
  • Leadership presence - You inspire and motivate across diverse stakeholder groups and various hierarchical levels
  • Problem solver – You can independently translate high-level goals into actionable plans

About us:

Founded in 2013, DoorDash is a San Francisco-based technology company passionate about transforming local businesses and dedicated to enabling new ways of working, earning, and living. Today, DoorDash connects customers with their favorite local and national restaurants in more than 600 cities across the United States and Canada. By building intelligent, last-mile delivery technology for local cities, DoorDash aims to connect people with the things they care about — one dash at a time.

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Confirmed 14 hours ago. Posted 30+ days ago.

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