Senior Manager, Food Safety & Quality Assurance


Company Type

This is a corporate leadership role responsible for developing and driving Plated’s quality and food safety strategy to ensure the production of safe, compliant, high-quality meal-kits, leveraging data and technology, through an omnichannel customer experience (online subscription, on-demand and in-store retail).

You will:

  • Oversee the development and implementation of sustainable and scalable quality and food safety processes to meet Plated’s needs.
  • Identify and execute enterprise-level operational solutions to support quality and food safety strategy and drive cross-functional outcomes.
  • Lead FSMA-related compliance roadmap in view of anticipated expansion of Plated product offerings.
  • Ensure integrity of company quality and food safety data.
  • Effectively communicate results to key stakeholders at all levels of the organization (including executives and other business leaders).
  • Provide ongoing professional development and mentorship to junior members of Plated’s Food Safety & Quality Assurance team.
  • Oversee implementation of food safety and quality training program for all relevant employees.
  • Oversee internal audit process and results to ensure compliance to Food Safety requirements.
  • Investigate and report food safety, food defense and food security issues to key stakeholders, internal business partners, Government and Supply base and make appropriate recommendations.
  • Support fulfillment center network capacity expansion (including review and recommendation of facility design in accordance with food safety & quality strategy).
  • Conduct proactive research of federal, state and local regulations applicable to the business and ensure ongoing compliance.
  • Ensure compliance with all company standards, policies, and procedures as well as applicable laws.

You have:

  • Minimum of 7 years of Food Safety & Quality management experience of increasing seniority.
  • High proficiency in GMP guidelines required.
  • PCQI certified
  • HACCP certified and experience with RTE products required.
  • Strong knowledge or certification in Lean Manufacturing, TQM and/or Six Sigma principles required.
  • B.S. in relevant field required, M.S. or Ph.D. preferred.
  • Experience with auditing required.
  • Excellent communication skills.
  • Proficiency in Spanish a plus.
  • Highly capable of working cross functionally and leading/influencing others.
  • Ability to problem-solve effectively, attentive and detail-oriented.
  • Works well both as a team member and independently with effective decision-making skills.
  • Sense of urgency and ability to work effectively under pressure in a fast-paced environment.
  • Ability to independently set priorities and leverage and align cross-functional resources effectively.
  • Ability to effectively influence a culture of compliance and consistently champion and drive prioritization of food safety and quality assurance initiatives across the organization.
  • Ability to identify high-level operational risks and drive mitigation strategies and continuous improvement opportunities.
  • High attention to detail and superior organizational skills.

Working at Plated:

Plated brings together exceptional food, unparalleled creativity, and innovative technology to redefine the dinner experience. Our team is solving big-picture problems in a collaborative, data-driven environment we’ve built together—and we’re looking for the best people to join us.

Our benefits and perks (expanding all the time!):

  • The best part: a free weekly Plated box!
  • Unlimited vacation days with a "get your work done" policy that respects your time
  • Competitive compensation
  • Customizable medical, vision, and dental plans and a 401(k) plan
  • Annual education stipend for your career development
  • Newly renovated office in Chelsea, Manhattan with an open floor plan, beautiful demo kitchens, and adorable office dogs.
  • Daily breakfast, afternoon snacks, and Test Kitchen samples
  • Company events, cultural clubs, and food-related activities

Plated is an Equal Opportunity Employer.

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Confirmed 15 hours ago. Posted 30+ days ago.

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