Duration: 12 months of contract
Schedule: M-F 8am-5pm EST(40hrs/week)
Job Description:
- Client is seeking an experienced, self-directed Technical Program Manager to create and enhance the applications used to enable and support our growing Professional Services practice.
- This is a unique opportunity to define and design innovative processes and applications to enable the organization to scale its capabilities to help accelerate our enterprise customers' journey to the cloud. This is a high-visibility and high business impact role.
Key responsibilities include:
- Conducting analysis to identify opportunities, highlight strengths, and provide recommended corrective actions.
- Requirements gathering, aggregation and development.
- Design and visualization of both functional and technical solutions with a diverse range of stakeholders.
- Detailed business process optimization and design.
- Invent new ways to define and measure program effectiveness and organizational productivity.
- Root cause analysis and presentation of recommendations.
- Acting as the SME for one or more functional areas and delivering training in these areas.
- Performing regular system audits to ensure complete and accurate data.
- Contributing to the writing of papers for internal audiences
- Basic qualifications:
- 5+ years of relevant experience in business analysis, technical program management and functional and technical systems design.
- Demonstrated proficiency in all of the following methods - data analysis/visualization, process design, stakeholder management, large systems deployments.
- Deep experience with Salesforce and/or similar CRM applications.
- Experience in Agile/Scrum development methodologies.
- Proven ability to use data to qualify assumptions and recommendations
- Ability to distill, cater, and communicate complex analysis and insights to senior leaders, both verbally and in writing
- Bachelor's degree
Preferred qualifications
- Excellent analytical, critical thinking, and problem-solving skills
- Ability to communicate technical information to both technical and non-technical stakeholders
- Experience with the Financial Force Professional Services Automation (PSA) product or other PS automation application.
- Experience working within a high-growth, technology company
- Master’s degree
- Proven ability balance competing priorities, workloads, and tight timelines in a fast-paced, dynamic work environment.
Group: ProServ – Analytics and insights center
Top Must Haves:
- Requirements gathering
- Detailed process optimization and design
- Experience with professional service and automation
Nice to Haves:
- Salesforce preferred
- Certinia/Financial Force experience preferred
YOE: 5+
Degree: Bachelor’s degree
About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
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