Medicare Sales Agent Manager

UnitedHealth Group

Responsibilities
Experience
Workhours

Position Description

If you are located in Salt Lake City, UT area or Northern UT, you will have the flexibility to telecommute* as you take on some tough challenges.

  • Continually build and nurture the ICA team
  • Partner with the ICA Recruiting Manager to source and select candidates for ICA positions to ensure a continual pipeline and sufficient base of staff to meet assigned sales / membership growth targets
  • Provide a structured on-boarding process, leveraging corporate contracting, certification and training processes, tools and systems
  • Organize ICA activities, leads and territories to ensure effective and efficient coordination across the territory
  • Act as a liaison between ICA's and UnitedHealth Group sales process owners to ensure ICA's are appropriately set up and supported across their lifecycle. This includes, contracting, licensing / appointment, certification, training, enrollment administration, commission payment, agent servicing, etc
  • Manage day-to-day time and activities of assigned ICA's to ensure appropriate leading indicators of success and corresponding sales results
  • Collaborate with key agents and agencies within the EDC channel and provide them with necessary communication, training, and sales support
  • Assist with EDC recruitment, helping to build strong partnerships
  • Organize involvement in formal and on-the-job training to ensure an accurate understanding of our products, compliance / policy requirements, sales processes, brand and value proposition messages and sales systems
  • Coach and manage performance
  • Coach / Develop staff to achieve quantitative and qualitative performance targets
  • Use data and insights to coach for optimal performance
  • Monitor sales results, trends and key performance indicators (KPI's) and hold representatives accountable for achieving targets
  • Conduct ride-along to observe sales techniques and ensure alignment with expectations and compliance with CMS regulations
  • Conduct regular one-on-one meetings to review sales results/activities and provide feedback / coaching on opportunities for improvement
  • Achieve assigned sales targets: Achieve assigned sales / membership growth targets through in his / her territory(ies), with a minimum of 65% of sales derived via community based leads and referrals
  • Partner with the internal and external individuals/organizations to identify and develop relationships that influence the buying behavior of our target consumer (e.g.; Providers, Regulators, Faith Based Organizations, and Associations)
  • Understand the strengths and weaknesses of each organization and how it impacts the marketplace
  • Facilitate engagement of all sales agents in executing these plans and ensure that they appropriately build and advance our brand and value proposition and represent our product portfolio and service offerings
  • Ensure Compliance: Ensure agents adhere to sales and marketing guidelines associated with Medicare regulations, partner expectations (e.g.; AARP) and company policies and procedures
  • High School diploma or GED
  • 2 years of Medicare sales experience or 4 years financial planning sales
  • Must have a current/valid insurance license for the state or a current valid Series 6 & 63 license.
  • Experience conducting presentations or trainings
  • Excellent communications skills both verbal and written
  • Experience being an activist/being involved in the community (outreach programs, community events)

 

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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Confirmed 21 hours ago. Posted 30+ days ago.

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