City Year

Application Instructions

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Number of Positions: 1

Position Overview

The Impact Director (ID) is responsible for the overall management of the day-to-day programmatic operations, ensuring the achievement of City Year’s mission and overall service excellence through the successful implementation of the Whole School Whole Child service model by managing and developing Impact Managers and corps members to build and cultivate strong school partnerships and developing a group of committed, idealistic leaders and school practitioners; the successful completion of transformational physical service days and volunteer engagement; and ensuring an impactful and inspirational corps experience as well as corps member development. Impact Directors supervise Impact Managers, oversee the members in their program, ensure a strong service impact, create opportunities for engaging outside volunteers/visitors, foster opportunities for member development and support the overall efforts of City Year’s mission statement.

Job Description

Impact Manager Management

• Develop, manage, and coach three to five Impact Managers through daily contact, site visits to schools, weekly check-ins, beginning of year goal setting and planning, midyear and end of year performance reviews, and professional development opportunities.
• Provide guidance on meeting monthly, quarterly, and annual Impact goals and administrative deadlines.
• Facilitate best practice sharing across teams.
• Support and work with Impact Managers in team leadership and to ensure that corps members are in AmeriCorps compliance.

Service Impact and Evaluation

• Track Impact Manager’s data deliverables, teams' progress, observations, and general service impact.
• Work with Impact Managers to ensure quality-of, and coaches around, day-to-day service implementation.
• Regularly observe classroom and out-of-school activities.
• Support Impact Managers in placing corps members in classroom.

Relationship Management

• Build and maintain relationships with principal and school liaison and serve as supervisory contact.
• Ensure Impact Managers are building strong relationships with school site stakeholders.
• Establish presence during any City Year and/or school crises.
• Create and oversee neighborhood engagement strategy.
• Develop and advance relationships with specific school district stakeholders to advance service outcomes and remove barriers at the school and district levels.
• By June formally recommit all existing City Year school partners who meet Conditions for Success thresholds and secure additional City Year partners (as appropriate).
• Ensure all Service Partner Agreements are signed.

AmeriCorps Member Management, Training, and Development

• Serve as a point for onboarding and offboarding AmeriCorps members.
• Maintain site’s adherence to standards and national programmatic baselines.
• Meet site retention goal.
• Meet as needed with Impact Managers and AmeriCorps members regarding team management, accountability and standards issues, and manage disciplinary action regarding AmeriCorps members.
• Communicate with Impact Managers regarding AmeriCorps member development needs.
• Work with the Leadership and Evaluation Director to develop trainings and training vision.
• Provide overall support for all AmeriCorps member trainings.

Coaching and Observation

• Utilize feedback gained in coaching sessions by Impact staff to improve supports and training for AmeriCorps members.
• Conduct regular formalized observations and provide constructive feedback for growth to AmeriCorps members

Organizational Initiatives and Site Support

• Participate as a member of the City Year National Network’s Impact Team.
• Lead on selected network initiatives as needed, such as creating baseline trainings, collateral, and tools, or serving as a leader for special initiatives at City Year’s Summer Training Academy.
• Partner with City Year Columbus’ departments and staff through applicant interview process, stakeholder engagement, event, and service day participation and cross-departmental committees as needed to ensure site-wide goals are met.
• Devote up to (10) days a year to corps member recruitment interviews
• Attend and help mobilize your team(s) for whole site events like Opening Day, MLK Day, Annual Gala, Graduation, and other site-wide designated events.

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will.

City Year does not sponsor work authorization visas.