Radisson Hotels

Description

Identifies qualified candidates by coordinating resume screening, preparing interview documentation, and conducting reference checks.

• Only Hotel background required.
• Reviews and responds to incoming resumes appropriately.
• Shares shortlisted candidate profiles with HR Consultants and hotel management based on position requirements.
• Conducts initial screening interviews to assess candidate suitability.
• Provides administrative assistance throughout the recruitment process.
• Coordinates interview schedules between candidates and hiring managers.
• Keeps candidates informed regarding the progress of the selection process.
• Prepares and issues offer letters to selected candidates.
• Manages end-to-end recruitment activities for assigned non-exempt positions.
• Screens, evaluates, and recommends suitable candidates for employment.
• Extends job offers to selected applicants.
• Prepares and maintains up-to-date recruitment status reports.
• Maintains accurate records and statistics of open and filled positions.
• Monitors and summarizes recruitment-related costs when required.
• Delivers exceptional guest satisfaction by providing genuine “Yes I Can!” hospitality and exceeding guest expectations.
• Demonstrates personal accountability, teamwork, and attentive service while interacting with guests.
• Resolves guest concerns by listening empathetically, identifying solutions, and ensuring proper follow-through.
• Recognizes situations where guests may be dissatisfied and applies sound judgment in implementing the 100% Guest Satisfaction Guarantee.
• Performs additional responsibilities as needed to support outstanding hospitality standards.
• Assists in coordinating responses to EEO complaints, Occupational Health & Safety matters, Industrial Relations issues, and employee -grievances through research and information gathering.
• Supports Department Heads in managing employee relations matters by guiding them in preparing appropriate verbal and written communication for employees.

Interested candidates can apply or share their profiles at hr1@radissonmbd.com