What To Expect
We’re scaling rapidly, expanding into new markets and transforming how customers experience order fulfillment, vehicle service, and collision repair. You will lead end-to-end technical programs across order-to-delivery, service workflows, and collision repair for both retail and enterprise B2B customers. This is a high-velocity, critical role where you will map complex processes, align competing priorities across multiple teams, and deliver scalable, reliable solutions that work in the real world. You will partner with Sales, Delivery, Service, Finance, Accounting, Engineering, Data, and IT to drive execution with clarity, speed, and impact. This is where technical rigor meets operational reality.
What You'll Do
Lead end-to-end programs across order-to-delivery, fulfillment, service, and collision repair, from concept to post-launch, for retail and enterprise customers, coordinating multiple operations and engineering teams across geographies
Own the full program lifecycle: define plans, timelines, manage scope and dependencies, risks, compliance and drive execution from alignment through rollout and support. Communicate cross-functional impacts early and ensure accountability
Map and optimize end-to-end business processes with operations teams, idetify gaps, bottlenecks, and improvement opportunities, based on real-world observations
Partner with Product, Engineering, and Operations to build and maintain program plans, align on priorities, and balance competing demands from Sales, Finance, Compliance, and Engineering
Deliver clear, concise status reports to leadership, focused on insights, risks, and recommendations, tailored to executive, technical, and operational audiences. Present progress and trade-offs with confidence and impact
Serve as the central force for alignment across fast-moving teams, ensuring consistency, clarity, and momentum despite complexity
What You'll Bring
You bring 5-7 years of experience in program management, operations, or consulting, with a proven track record of delivering complex technical programs in fast-moving, high-velocity environments. You have deep domain expertise in order-to-delivery, fulfillment, service, or collision repair, ideally within automotive, mobility, logistics, or field service
You have a proven ability to work with multiple operations and engineering teams, managing dependencies, resolving conflicts, and maintaining alignment across silos. You possess exceptional soft skills, including clear and tailored communication, the ability to lead without authority, empathy for engineers and operations staff, and strong stakeholder management to build trust, manage expectations, and keep momentum
You have a bias for action and you’re comfortable making decisions with incomplete information, prioritizing ruthlessly, and driving progress even in ambiguity. You have strong tactical execution skills, consistently moving from planning to delivery, adaptation, and results
You have excellent presentation and storytelling abilities, turning complex data into clear narratives that drive decisions. You have experience with status reporting, leadership communication, and executive briefings, not just internal updates
Prior experience in automotive service, fleet operations, or technical operations is a strong plus
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Expected Compensation
$112,000 - $253,200/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
, Tesla
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