Remitly

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.

We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role

We're looking for an AI-forward, builder-minded Principal Product Manager to drive customer growth and engagement across Australia, New Zealand, Japan and Singapore.

This is a high-ownership, high-autonomy (IC) role for someone who operates like a builder - not just a spec writer. You will identify local market unmet needs and pains, validate opportunities through data and direct customer insight, and deliver practical product improvements that increase engagement, conversion, retention and customer lifetime value. You are equally comfortable pulling your own data, sketching wireframes, working in AI-assisted prototyping tools, and collaborating with engineers to ship to production. You will identify local market unmet needs and pains, validate opportunities through data and direct customer insight, and deliver practical product improvements that increase engagement, conversion, retention and customer lifetime value.

You will work closely with the GM APAC, regional business managers and global product teams to ensure the highest-impact regional opportunities are identified, prioritised and delivered. This role suits someone who thrives in fast-moving environments, takes initiative and is motivated by measurable impact.

This role is based in Sydney and will begin as remote before transitioning to a hybrid structure.

You Will

• Own and drive product initiatives that improve acquisition, activation, retention and customer lifetime value across Australia, New Zealand, Japan and Singapore.
• Identify friction across the customer journey by analysing data, speaking directly with customers and working closely with local teams.
• Act as a builder and doer: pull your own analytics, create wireframes or prototypes using AI-assisted tools, and work shoulder-to-shoulder with engineering to ship directly to production.
• Lead weekly and monthly rituals with the team.
• Lead the product discovery process for APAC regions.
• Translate local market insights into clear product requirements and push for prioritisation with global product teams.
• Run lean, structured experiments to validate ideas quickly and scale what works.
• Build a practical experimentation roadmap focused on measurable growth outcomes.
• Translate local market insights into clear product requirements.
• Partner closely with regional business managers to align product initiatives with market growth goals.
• Spend time with customers and frontline teams to deeply understand behaviour and pain points.
• Measure impact rigorously and communicate results clearly.
• Act as the voice of APAC customers within global product discussions.

You Have

• 10+ years in product management, with demonstrated depth in growth, engagement or monetisation at a B2C fintech or high-growth digital product company
• Ability to operate in a global, matrixed organisation and influence without direct authority
• Proven experience improving conversion, activation, retention or revenue through product-led initiatives
• Strong analytical capability and confidence using data and experimentation to make decisions
• Experience in running discovery processes (JBTD, unmet needs mapping, etc.)
• A hands-on, builder mindset - comfortable operating without large teams or perfect data; proficient using AI tools (e.g. Cursor, Lovable, v0, Claude, ChatGPT) to accelerate discovery, prototyping and analysis
• Curiosity and initiative to speak directly with customers and uncover insights first-hand
• Strong commercial judgement and a clear understanding of how product decisions drive growth
• Excellent communication and stakeholder management skills
• Experience in fintech, payments or financial services - required, not optional
• Demonstrated ability to work with high autonomy and lead without a co-located team - this role requires someone who has operated at or above that level

Success in This Role Looks Like

• Clear, measurable improvements in engagement, conversion, repeat usage and customer lifetime value.
• A steady pipeline of tested and delivered growth improvements.
• Strong alignment between APAC business priorities and global product delivery.
• Deep understanding of customer behaviour across AU, NZ, Japan and Singapore.
• A reputation as someone who finds problems, tests solutions and delivers impact quickly.
• Evidence of using AI tools to accelerate product delivery - shipping features faster, running more experiments, or doing more with smaller teams.

Our Benefits:

• Medical, Dental & Vision Insurance
• Life Insurance
• Mental Health & Family Forming benefits
• Learning & development benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.