IDT

Requirements

• • Must be able to work a flexible schedule and in hybrid modality
  • High School Diploma
  • Minimum 85% English proficiency (written and verbal)
  • Strong communication and customer service skills
  • Basic knowledge of software and hardware troubleshooting
  • 1 year of experience in tech support, desktop support, or similar (preferred)
  • Experience with remote desktop tools (e.g., TeamViewer, AnyDesk)
• Technical Knowledge (Basic / Foundational)
• Basic understanding of networking (CCNA knowledge is a plus, not required)
  • • Network monitoring concepts
    • Routing fundamentals
    • Basic cybersecurity awareness
    • Basic Linux knowledge
    • Exposure to telephone systems / PBX (nice to have)

What We Offer:

• • Parking Subsidy
  • Life and Medical Insurance
  • Growth opportunities
  • All law benefits (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)