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The Role

Tesla Motors is looking for an Assistant Service Manager to work on one of the most progressive vehicles in the world. This position is customer facing, so personality and technical ability go hand in hand. Excellent Oral and Written communication required. If you are interested in driving a positive customer experience, we are interested in speaking with you. We are looking for self-motivated team players with a positive attitude! We seek individuals who value customer satisfaction. The Assistant Service Manager will provide communication to our customers on maintenance and repair needs that are identified during service. He / She will assist the local service manager in managing the Local Service Operations as well as providing active technical support in the store. It is a hands-on management role.

  • Manage service team, work flow and scheduling
  • Performs Service Writing and counsel
  • Manages warranty and cost savings
  • Performs Master Technician work in the inspection, repair, and service of Tesla electric vehicles.
  • Operate a variety of hand, power, and shop tools
  • Perform equipment inspections, adjustments and maintenance
  • Maintain records of time, materials and work performed
  • Order shop supplies
  • Perform other related duties as assigned

Education and Experience:

  • 2 -5 years of service team management experience
  • 2- 5 years of Service Writing experience.
  • Willing to be long term based in Taichung)
  • Graduation from high school or equivalent and an Associate Degree in Automotive Technology from an accredited institution or equivalent experience
  • 3-5 yrs. experience in a dealership environment.
  • Hybrid Experience a Bonus
  • Factory Trained Master Status / OEM Training
  • Certification to repair A/C systems and handle refrigerant
  • Valid driver’s license and insurance required
  • Fluency in English and Chinese
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Confirmed 23 hours ago. Posted 30+ days ago.

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