Application Specailst (Hcmc)

bioMerieux

Description

 



World leader in the field of in vitro diagnostics for over 50 years, bioMérieux conceives, develops, produces and markets diagnostics solutions (systems, reagents, software and services) intended for clinical and industrial applications, which determine the origin of a disease or a contamination to improve the health of patients and insure consumer safety.

 

bioMérieux is present in over 150 countries through 43 subsidiaries and a large network of distributors. More than 90% of our sales are done internationally. Its corporate headquarters are located in Marcy l’Etoile, near Lyon, in France.

 

Joining bioMérieux, is choosing to join an innovative company with a long term vision, committed to the service of public health and carried out with a humanistic corporate culture.

 

We look for candidates whose motivation is to invest in themselves, in the projects of the future, and to participate in a collective adventure led by a pioneering spirit.

 

We have the commitment to offer our collaborators a working environment which encourages team spirit, with priority given to training and development with international career opportunities.  

        

Our Group offers numerous possibilities: so come and join the 10,000 bioMérieux employees who have already identified with these values!


Summary

Ensuring effective utilization of bioMérieux systems and reagents, and providing technical service and support to achieve optimal utilization of bioMérieux products within Clinical laboratories.

Responsibilities
        Effective utilization of bioMérieux systems and reagents by the customer base

        Maintaining and updating knowledge base to meet customer and company requirements

        Timely and efficient co-ordination of instrument installations and evaluations

        Identification and tracking of local tenders
        Monitoring of current open contracts

        Maintenance of the Quality System under direction of Regional QA/RA Manager


Typical Duties:
        Provision of pre and post sales technical information
     Train customers in all aspects of use of bioMérieux instrumentation, consumables and software
        Work closely with field service engineers and sales team

        Participate in and co-organize local User Group Meetings and workshops

        Troubleshoot instrument and reagent problems
        Call on customers on a regular and timely basis
        Assist to co-ordinate new version software installation

        Attend conferences and other industry association meetings as required

        Liaise with overseas Global Customer Service (GCS) / CSI departments

        Co-ordinate and conduct instrument installations, product evaluations, demonstrations

        Alert sales team to tender submission opportunities in a timely manner

        Preparation of technical information relating to tender submissions

        Preparation of regulatory submissions

        Liaise with local regulatory authorities e.g. HSA under direction of Regional QA/RA Manager

        Ensure the currency of government registrations for all products

        Participation in internal audits

        Perform customer satisfaction surveys and post installation questionnaires 



Qualifications

Requirements

  • Biomedical degree or equivalent and at least 5 years experience in a relevant science based industry
  • Good knowledge of the scientific/medical environment of the products
  • Good knowledge of bioMérieux reagents, instruments and customers advantageous
  • Knowledge of competitors and their competitive products ideal
  • Computer literacy – e.g. Microsoft office programs
  • Flexible, adaptable and creative, and results-oriented
  • Excellent propensity to learn with strong analytical and problem solving skills
  • Effective communication – able to teach/ present to scientific community. Fluent in English and Vietnamese
  • Time management skills



Primary Location

APAC-APAC-VN-SG-Ho Chi Minh

Schedule

Full-time

Job Posting

May 25, 2018, 3:17:48 AM

Shift

Day Job

Employee Status

Regular

Travel

Yes, 50 % of the Time

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Confirmed 14 hours ago. Posted 30+ days ago.

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