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Designation: Manager -CS

Office Location:

Years of experience: 3 to 5

Salary Range: INR to (Annual)

Position description:

We are looking for a candidate who would love to solve complex business problems in B2B Commerce, Sales operations or Procurement space using data insights, sharp analytical skills & business acumen. The desired candidate have to run the Pre- PO program through coordinating with multiple teams and ensuringsuperfast response to all RFQs received from Enterprise customers (category - MRO, Packaging, INFRA).

Key Stakeholders:

Internal:

With: Sourcing, Sales, Account Management & Supply- chain teams

Purpose: Ensuring all RFQs are quoted within TAT, Maintaining relationships with stake holders.

Internal:

With: Customers/ key Accounts

Purpose: In case of any query/ complaint handling (if required)

Primary Responsibilities:

  • The desired candidate needs to demonstrate sharp analytical skills for coordination across
  • functions with the objective of ensuring all RFQs are quoted within time to customers/
  • national key accounts.
  • Use Tech automation / EOC portal to drive process efficiencies with the ultimate objective of
  • increasing conversion and reduce turnaround time
  • Lead the RFQ program for different verticals in Moglix.
  • Own overall customer satisfaction and high NPS from Pre-PO perspective

Additional Responsibilities:

Reporting Team

  • Reporting Designation: Senior Manager
  • Reporting Department: Customer Success (MGL_BU_CS)

Educational qualifications preferred

  • Category: Bachelor's Degree, Master's Degree
  • Field specialization:
  • Degree:
  • Academic score:
  • Institution tier: 1/Tier 2 college

Required Certification/s:

Required Training/s:

Required work experience

  • Industry:
  • Role:
  • Years of experience: to

Key Performance Indicators:

Required Competencies:

Required Knowledge:

Required Skills:

Required abilities

  • Physical:
  • Other:

Work Environment Details:

Specific requirements

  • Travel:
  • Vehicle:
  • Work Permit:

Other details

  • Pay Rate:
  • Contract Types:
  • Time Constraints:
  • Compliance Related:
  • Union Affiliation:
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Confirmed 23 hours ago. Posted 30+ days ago.

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