Job Summary: The Sr. Manager, Account Management is responsible for hiring, training, completing and facilitating performance reviews and leading digital client service initiatives in support of National Sale and our advertising agency clients. Manager will work very closely with agencies, Sales, Ad Production, Accounting and site teams along with the rest of the Business operations management team to reach our goal of providing leading customer service to our clients and ensuring efficient processes across all of the internal teams we work with in executing our digital ad sales campaigns.
Responsibilities:
  • Manages Account Managers across various offices
  • Interview Account manager candidates, maintain candidate tracking spreadsheet, and make candidate recommendations to Director
  • Solicit ongoing feedback from sales teams and other internal departments about team performance
  • Complete and facilitate reviews (both mid-year and year-end) with Sales Operations Analyst and Account managers
  • Balance departmental workload by managing the allocation of Account manager resources to specific account teams
  • Oversee and continue to develop training program for all Account managers
  • Facilitate career development and growth opportunities for Account managers
  • Consistently demonstrates leadership competencies
  • Thinks strategically and looks for ways to improve the process of providing best in class service
Basic Qualifications:
  • Minimum 4 years of related advertising industry and sales support experience
  • Minimum 2 years’ experience managing teams
Preferred Qualifications:
  • Has basic understanding of ESPN’s sales, selling processes and systems
  • Campaign management subject matter expertise and basic competence in sales program administration and implementation
  • Proven leadership skills
Required Education
  • High School Diploma or equivalent work experience
Preferred Education
  • Bachelor’s Degree
About ESPN:

Working at ESPN is unlike anything else. That’s because we’re always finding new ways to interact with fans – however and wherever they connect with sports. Every day we’re doing things that no one has done, all in a dynamic culture where we defy odds and continuously outdo ourselves. When you have the latest technology, game-changing ideas and world-class talent on your team, every day is extraordinary.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with ESPN Sales & Marketing, Inc., which is part of a business segment we call ESPN.

ESPN Sales & Marketing, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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Confirmed 8 hours ago. Posted 30+ days ago.

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