Avery Dennison (NYSE: AVY) is a global materials science and manufacturing company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs approximately 30,000 employees in more than 50 countries. Reported sales in 2017 were $6.6 billion. Learn more at www.averydennison.com.
The Customer Care Center team handles customer complaints, following the standard customer complaint process, in order to meet customer response time target and cost/complaint target. The Center will aim to continuously improve the speed of the complaint handling to improve Customer satisfaction, while reducing the cost per complaint.
In this position,you will:
Maintain appropriate documentation and reporting to enable and monitor corrective actions and measure key performance metrics
You will meet the following requirements:
Please note this opportunity is a temporary contract of 12 months
Avery Dennison is a great place to work for everyone. We offer:
At Avery Dennison we do what we love and we love what we do.
We look forward to receiving your application.
Avery Dennison is an equal opportunity employer and committed to growing its diversity.