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Role purpose:

  • MPA is a leading FinTech company dedicated to delivering innovative financial solutions that empower businesses and individuals. We are committed to harnessing cutting-edge technology to revolutionize the finance industry and provide exceptional services to our customers. We are committed to revolutionizing the digital finance landscape and enhancing the customer experience by digitizing all M-PESA functions and features in one unified app.
  • The role of the Senior Human Resources Business Partner is responsible to create an enabling environment to drive performance and employee engagement across the business areas by partnering with business leaders to define and implement relevant and appropriate People plans.
  • Provide HR Business Partnering to Leadership to the team. Facilitate the delivery of the M-Pesa Africa strategic HR priorities, through defining an appropriate strategy to deployment the people plan and partner with business leadership in the execution of the plan. 
  • The key focus will amongst others include but not limited to managing the organization effectiveness portfolio, Employment budgeting, managing the reward portfolio, talent management & building capabilities. Bringing the Human element to M-Pesa Africa while supporting sound business decisions.

Your responsibilities will include:

1. Strategic Business Partnering:

  • Support with the creation of the strategic people plan that is fully aligned to functional strategy.
  • Collaborate with senior leadership to understand business goals, challenges, and priorities. Develop and execute HR strategies, programs, and initiatives aligned with business objectives, including talent acquisition, retention, employee engagement, and performance management.
  • Coach leaders and staff across the business.
  • Build a high ‘support & challenge’ relationship with leadership team members 
  • ‘Walk the tight-rope’ of being part of the business areas yet maintaining an objective HR perspective. 

2. Organisation Effectiveness & Change

  • Responsible for operating model design and proving functional change programmes that enables change.
  • Identify organizational development needs and collaborate with leaders to design and implement programs to enhance organizational effectiveness, team dynamics, and employee productivity. 
  • Drive monthly and quarterly organisation effectiveness reviews and report to group on relevant metrics. 
  • Deliver against FTE, contractor & employment Opex targets in business areas and support business in managing the payroll budget and Headcount.
  • Ensure organisation clarity & alignment in business areas, e.g., reporting lines, role profiles, role titles and global job architecture.
  • Act as tactical sparring partner, engaging on the effectiveness of processes, systems, data and people.

3. Cultural Change 

  • Play key role in supporting leaders to align to spirit behaviours and related people/HR policies. 
  • Provide Leadership of cultural change in business areas.
  • Challenge & improve people policies/processes/practices to ensure alignment with M-Pesa Africa ways of working and spirit.
  • Challenge & support leaders in business areas to align behaviours/attitude to Spirit and new ways of working. 
  • Ensure that the Health and Safety standards are maintained to required guidelines

4. Rewards & Benefits: 

  • Own the execution and review of annual reward reviews for M-Pesa Africa staff across all markets.
  • Drive continuous alignment with best practice reward strategies within Fintech.
  • Support HR and Supply management team on benchmarking.
  • Own implementation and execution of retention mechanisms.
  • Interface with Safricom and Vodacom Reward and payroll teams to drive accurate information and execution of changes within portfolio.

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5. Performance Management

  • Ensure active management of poor performers in business. 
  • Accountable for the execution and partnering with the business leaders to drive grow my impact initiatives across all M-Pesa Africa markets. 

6. Resourcing 

  • Key part in senior resourcing for business area (in partnership with Resourcing colleagues). Interview & calibrate agreed / key management in business areas 
  • Ensure that resourcing processes are fully aligned to business requirements (attraction, selection, onboarding, etc.) 

7. Talent Management

  • Analyze current and future workforce needs, partnering with departments to identify skill gaps and devise strategies to attract and retain top talent in line with the organization's growth strategy.
  • Deliver a pipeline of diverse future leaders and accelerate high potential
  • Collaborate with the Talent Management team to deliver a diverse succession plan. Accelerate high potential development in functional business areas 
  • Link Talent management matrix with rewards mechanisms to drive retention of top talent and critical skills across the organization. 
  • Actively manage Diversity & Inclusion agenda in business areas.
  • Actively support all talent programme s – Fintech academy, leadership development etc., 
  • Support Graduate Programme and emerging talent in business areas 
  • build critical functional capabilities to enable the business areas to deliver against their plans 

8. Budgeting

  • Own the end-to-end employment cost budgeting from creation to taking it through approval with the relevant stakeholders.
  • Do monthly Rolling forecast for overall M-Pesa Africa vs Budget.
  • Drive monthly resource capatilization reporting across all resources for Finance Business partner.

The ideal candidate for this role will have:

  • Matric / Grade 12 essential 
  • Relevant 3 Year Degree/National Diploma (e.g. Human Resources, Personnel Management, Industrial Psychology, Business Management, etc.) - essential and
  • A minimum of 8 years' applicable experience as a Human Resources generalist across all areas of the HR spectrum essential
  • Inclusive of 3 years’ experience leading HR professionals 
  • A post-graduate qualification will be advantageous
  • Financial Services Industry experience will be an added advantage.
  • Knowledge and experience in Change management, people organization plans and 
  • Exposure to coaching leaders for behaviour change 
  • Experience working within an SaFe Agile environment and implementing HR strategies within such an environment is essential.

Core Competencies:

  • Problem-solving and decision making
  • Analytical thinking
  • HR reporting
  • Interpersonal skills and negotiating skills
  • Business Acumen
  • Knowledge of labour legislation
  • Knowledge of HR policies and procedures
  • Consultation skills
  • Planning and Organising

Closing date for Applications: 28 March 2024

The base location for this role is, Midrand, Vodacom Campus.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

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Confirmed 17 hours ago. Posted a day ago.

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