AVP IT Innovation & Digital Enablement




Job Purpose / Objective:

In order to be the leader in the market with a customer centered approach, Cigna Indonesia needs to continuously innovate and evolve.  This includes strategic Innovation and digitalization of technological capabilities that are both customer facing and back office.

This roles purpose of this role is to:

1.     Provide people leadership on innovation and change in the business

2.    Implement a sustainable innovation framework within the business

3.    Place an emphasis on digital and bring new capabilities that are compatible (attached or on top of) with the current infrastructure

4.   Develop implementable enhancements to the customer value proposition that is digitally oriented

5.    Deliver change oriented projects across the business

Accountability and KPI’s Critical Tasks and Expected Contributions/Results:

1.     Act as technology and innovation lead, providing architecture and technology oversight and guidance;

2.    Establish and execute technology and innovation processes and standards;

3.    Execute technology strategy and architecture recommendations for digital projects and products;

4.   Be an advocate and thought leader for technology and innovation for the company;

5.    Oversight for technology projects throughout the life cycle creation and management of success metrics;

6.    Manage external partnerships - contractors and third party technology vendors; Build strong relationships with technology vendors and develop first-to-market digital innovation that aligns with team goals and company initiatives.

7.    Define key metrics, and outcomes for technology that align with business goals;

8.    Manage and mitigate technology related issues for projects;

9.    Participate in new business opportunities as required, develop proposals and scopes of work as required;

10. Identify new innovation opportunities to drive revenue, margin and profit growth;



Experience/Knowledge Requirements:

·         Typically has 10 to 15 years of IT and business/industry work experience, with at least 3 years of leadership experience. Includes advanced technical and business knowledge in software development life cycle, quality assurance, project management

·         Demonstrated understanding and expertise of Agile / Dev-Ops methodologies, have broad range of new technologies and IT Solutions, InsureTech / FinTech, Cloud, and Cyber Security  Demonstrated track record of leading and implementing large IT projects


Education and Other Requirements:

·         Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience in global enterprise solutions and operations

·         Technical IT qualification(s) appropriate to Technology Innovation role


Primary Location


Work Locations

IDN Tempo Pavilion Cigna - Tempo Pavilion 2 Jl H R Rasuna Said Kav 10 Jakarta 12950


IT--Techn Strat & Architecture




Day Job

Employee Status


Job Type


Job Level

Manager of Managers


Yes, 25 % of the Time

Job Posting

May 22, 2018, 10:15:43 AM

Read Full DescriptionHide Full Description
Confirmed 11 hours ago. Posted 30+ days ago.

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