Description

Interested in working at a cutting edge start-up to expand your skill set with advanced technologies that impact tens of millions of people? As a Technical Support Specialist intern at Ooyala, you will have the opportunity to work with most innovative technologies in the field of online video and advance your abilities to create long-term customer value.

Working at Ooyala is fast-paced, fun, and challenging, and we thrive on innovation. You will be surrounded with the smartest people in the field and will learn from the online video strategies of world class companies. Come join our team and help shape the future of TV.

What you will do:

  • Work with the Support team in implementing web and mobile based demos for troubleshooting purposes
  • Help our Support team streamline internal processes to improve customer experience
  • Build reports and analyze data to showcase the performance of our team both internally or to customers
  • Build ad hoc complex reports requested by customers on the usage of our products
  • Collaborate with Technical Support Engineers on tool development projects
  • Assist in managing internal documentation pages

Requirements:

  • Currently pursuing a degree in a technology field (Computer Science, Information Technology, or related field)
  • Interest in experiencing the Silicon Valley start-up atmosphere
  • A strong, customer-oriented attitude
  • Excellent English communication skills and willingness to learn new technologies
  • Experience with Javascript and a server side programming language is a plus


A global subsidiary of Telstra, Ooyala's comprehensive suite of offerings span the full life cycle of video, from script to screen. Our product offerings include a media logistics platform used by studios and broadcasters to streamline production workflow and video asset management, one of the world's largest premium video delivery platforms, and a leading ad serving solution. Built with superior analytics capabilities and a strong commitment to customer success, Ooyala's industry-leading solutions help our customers build more engaged and more profitable audiences.

Some of the most successful and innovative media companies and content rights holders in the world— Sky Sports, WTA, PGA Tour, MGM, RTL Germany, Accuweather and Singapore’s Mediacorp—rely on Ooyala.

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Confirmed 5 hours ago. Posted 30+ days ago.

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