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The Realogy Franchise Group is the largest franchisor of residential and commercial real estate brokerage offices in the world. Its brands include the Better Homes and Gardens® Real Estate, CENTURY 21®, Coldwell Banker®, Coldwell Banker Commercial®, ERA® and Sotheby’s International Realty, which combined have over 14,800 franchised and company-owned offices and approximately 289,000 affiliated brokers and independent sales associates in 117 countries and territories worldwide®; as well as ZapLabs LLC, an innovation and technology development subsidiary
The eLearning Specialist (ES) works in tandem with the Instructional Designers (ID) and the Virtual Delivery Team in creating, converting, maintaining and delivering ReaLearning content for online delivery. The ES will leverage tools embedded in the Learning Management Systems (LMS) as well as e-learning authoring tools to create, convert, or transfer various instructional media elements for online delivery.
Duties, Responsibilities and Functional Competencies of the Position
-Create, deploy, and maintain eLearning media including: WBTs, Simulations, Scenario and game-based learning, Audio, Video, and additional media, as needed
-Build engaging, impactful user interfaces and graphic design elements for use within media; provide creative direction on interactivity, imagery and branding
-Consult and collaborate with Instructional Designers, Business Partners, Subject Matter Experts, and project teams to create effective eLearning solutions, prototypes, assessments, and other media
-Determine instructional media appropriate to learning strategies and learner resources; perform needs analysis, audience analysis and technical analysis; provide creative approaches to program design and explore and recommend ideas that broaden and enrich the coursework.
-Support the efforts of training project teams from inception to completion; perform Project Management tasks; manage multiple projects; organize and prioritize work and drive task completion
-Review and test internal, vendor created, and other media for use within the organization, and/or deployment via LMS systems
-Researches current industry best practices in eLearning technologies and techniques, as well as research, test, and recommend developer tools
-Facilitate quality performance-driven virtual classes to large/small groups of real estate associates and managers on a wide range of sales, business and technical topics
This position requires a bachelor's degree in Instructional Design, Training and Development, or related field, or an equivalent combination of technical certifications/experience.
Other qualifications include:
-5 + years of eLearning/multi-media development
-Expertise with the following content authoring tools: Articulate Storyline (required), Adobe Captivate, Articulate Studio,and Camtasia
-Knowledge of LMS systems and creating AICC/SCORM compliant content that functions within an LMS
-Knowledge of Web-based Training (WBT) creation, along with creation of media such as audio, video, custom animations/interactions, custom graphics, and experience with software such as WalkMe, Pendo or Toonimo, etc.
-Instructional design-knowledge of how people learn
-Visual design-knowledge and experience in how to craft the visual experience that works best with course content
-Adult learning experience design-knowledge and experience in creating user interfaces that facilitates the best adult learning experience
-Adult Education in a real estate-related industry setting is a plus
-Ability to establish and/or build trust with teams, colleagues, and leaders
-Effective written and oral communication skills
-Ability to influence peers, direct manager, and specific business partners
-Ability to work in a fast paced, heavily matrixed organization
-Work well in a team environment
-Possess effective listening skills
-Possess effective, solution-oriented problem-solving and negotiating skills
-Ability to collaborate with peers, design, SMEs and specific business partners by clarifying deliverables and reinforcing outcomes
-Ability to travel up to 10% domestically
Realogy Franchise Group LLC
The Realogy Franchise Group is the largest franchisor of residential and commercial real estate brokerage offices in the world. Its brands include the Better Homes and Gardens® Real Estate, CENTURY 21®, Coldwell Banker®, Coldwell Banker Commercial®, ERA® and Sotheby’s International Realty, which combined have over 14,800 franchised and company-owned offices and approximately 289,000 affiliated brokers and independent sales associates in 117 countries and territories worldwide®; as well as ZapLabs LLC, an innovation and technology development subsidiary.
EOE AA M/F/Vet/Disability