Change Analyst - Automation COE



Role synopsis

Reporting to the Segment Change Manager, works with the Change Manage, Process Analyst and Process Engineer the Change Analyst sets up and facilitates business change workshops, documents the current and future states, Identifies the differences and how this will be addressed by the business change team.

Produces business change impact maps and gap analysis in order to produce an action plan to bridge the business change gap and in turn will manage the action plan. Assists with the preparation of the Standard Operating Procedures, produce communications materials, presentations etc. as required, supports the Implementation Managers during the roll-out. If required produce standard documentation to support future business change workshops.

Key accountabilities

  • Identifies change impact as a result of process change and incorporates the changes into a managed plan to implement and manage the changes at an operational level including resource impact.
  • Ensures effective management of change requests from the point of initiation through to completion.
  • Assist in prioritising, assessing, planning, scheduling, resourcing and testing changes to ensure maximum benefit with minimal disruption to business operations.
  • Ensure RFCs meet agreed standards and follow defined processes.
  • Plan, prioritise, schedule and assign RFCs to best suit the demands of business and ITS operations.
  • Understand and advise the impact of proposed changes
  • Monitor the status of RFCs and take appropriate follow up action where necessary to progress to the benefit
  • Monitor and report on the quality of change delivered to the business.
  • Monitor and report on change schedules
  • Provide regular and relevant updates to Change Manager.

Essential Education

  • Bachelor’s degree in business or related field.

Essential experience and job requirements

  • Experience of Change Management
  • Skilled in the creation & management of formal processes and procedures.
  • Strong customer orientation
  • Exhibits flexibility, initiative and self-reliance
  • Strong communication skills
  • Advanced skills in Microsoft products (incl. Excel, PowerPoint and Word)
  • Broad knowledge of technologies and RPA
  • Strong customer orientation
  • Strong analytical and critical thinking skills
  • Strong organisational, time management and prioritisation skills

Other Requirements (e.g. Travel, Location)


Desirable criteria & qualifications

  • Good communicator in the BP Business language
  • Familiarity with Continuous Improvement Methodology
  • Demonstrate shared commitment to team success and ability to partner; anticipate the interests and concerns of individuals and group and build common ideas and viewpoints in conflict situations
  • Ability to rapidly identify key issues in a complex situation use conceptual skills to anticipate, identify, and prioritise highly complex issues
  • Ability to work in a fast-paced, dynamic environment where answers are not in a policy manual and innovative and creative thinking is encouraged
  • Familiarity with Project Management methodology and best practices
  • Knowledge of Management of Change process and tracking
  • Knowledge of Transition Management process
  • Experience of working in an Agile environment

Relocation available


Travel required

Negligible travel

Is this a part time position?


About BP

Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you.


Corporate & Functions

Closing Date


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Confirmed 9 hours ago. Posted 30+ days ago.

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