Additional Job Description
Roles & Responsibilities:- 5+ years ServiceNow experience. ServiceNow experience with ITBM module (Project Portfolio Management, Release Management, Demand Management, Financial Management, Resource Management, Agile Development, Test Management, etc. Experience on Discovery and other ITOM modules. Expertise and experience with ServiceNow ITBM and SAM modules is required. CIS and CSA certification is a plus. Service Portal. Web service proficiency (REST, SOAP), as well as XML and JSON knowledge. Proficiency in all phases of the Application Development Lifecycle. ITIL knowledge with the ability to relate concepts to implementation strategies.