Lead Endpoint Platform Engineer - Dell Secureworks - Bucharest, Romania

Dell

Lead Endpoint Platform Engineer – Dell Secureworks – Bucharest, Romania

About us:

Secureworks (SCWX-NASDAQ) is a global leader in intelligence-driven information security solutions. We help organizations confidently pursue business goals in a digitally-connected world.  Consistently recognized by industry analysts and readers’ polls, we are one of the best in the world at understanding and anticipating threat behavior. We see 250 billion events every day across 4400 clients in more than 55 countries, and our solutions work across all the layers of a client’s security environment, including 330 different vendor technologies. Join a talented, dedicated, and diverse team of researchers, analysts, engineers, consultants and business professionals who are focused 100% on protecting our clients from cyber threats. We seek out the brightest minds and empower our teams with the tools and support they need to fight the bad guys and maintain our company’s leadership in the cyber security industry.

Uniquely positioned to adapt as the industry evolves, we are also proud to be part of the Dell Technologies family. We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team. 

Key Responsibilities

Our future colleague will focus on tiered security platform management services on a variety of security platforms, with a strong focus on Splunk and act as a single technical point of contact for the rest of the team. Service responsibilities include direct communication with high level Customer executives and Customer security professionals, in addition to overseeing the daily tasks and deliverables handled by the rest of the team.

  • Real time support and ticket handling
  • Troubleshooting security incidents, reported by end-users or discovered by proactive health checks
  • Case escalation and management
  • Problem resolution
  • Patch management and software updates
  • General administration (user accounts, settings, policies, groups, etc…)
  • Reporting (ad-hoc or regular)
  • System summaries
  • Non-compliance overviews
  • Traffic and utilization summaries
  • Miscellaneous security platform specific outputs

Accountabilities

  • Team lead within a Platform Engineering team
  • Conducts analysis and prepares reports
  • Single point of contact in all matters technical for the team
  • Coordinates day-to-day activities for the rest of the team
  • Responsible for the operational coverage of the team (in terms of schedule)
  • Assists in the recommendation for improvements and the development of technical standards
  • Monitors the various security platforms to ensure their availability
  • Strong focus on all Splunk activities
  • Main point of escalation for all technical activities
  • Creates and maintains operational documentation

Essential Requirements

  • 1-3 years of experience in cyber security
  • Experience in working with Splunk is a must
  • Deep understanding and direct experience with security vendor products (McAfee, Microsoft, Cylance) is a requirement
  • University education, degree in Computer Science, Information Systems, or Network and Security
  • Detailed knowledge of security technologies
  • Fluent in English

Desirable Requirements

  • McAfee Certified Product Specialist certification or similar vendor certifications are preferred
  • Possess active industry certifications such as Comptia Security+, SSCP, GCIH, GCIA or related
  • Working knowledge/experience of network systems security principles and applications
  • Fundamental understanding of defense in depth strategies.

Why work with us?

Life at Dell Secureworks means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. Our team members’ health and wellness is our priority as well as rewarding them for their hard work. Our Bucharest office is vital to Dell Secureworks. It serves as our core Security Centre of Excellence hub for EMEA. It’s a large, modern, open plan space conveniently located in AFI Business Park, which is a short walk to the AFI Palace Cotroceni Mall. Our team have access to complimentary fresh coffee and fruit or they can take a break in the games or break out area.

As a leading technology employer, we actively encourage further development for our employees. This is done through our range of internal training programs, training affiliation with various vendors, and encouragement for the team to go on technology conferences or even our regular company hackathons.

Secureworks, a Dell Technologies company, is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics.

LIPRIORITY

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Confirmed 15 hours ago. Posted 30+ days ago.

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