Location: Kampala, Uganda
Position Status: Full-time, Non-exempt, Regular
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Mercy Corps has been present in Uganda since 2006, focusing its interventions on economic and agricultural development, maternal child health and nutrition, governance, conflict management and humanitarian response. With funding from USAID, FCDO, DANIDA, AFD, ADA and private foundations, Mercy Corps has been able to work together with communities in Uganda to drive transformative change in the communities where we work, with a particular focus on addressing the needs of youth, refugees and adolescent girls in last mile and pastoralist communities. In 2023, Mercy Corps reached almost 1 million participants in Uganda through our work to build resilience and enable economic growth, improve access to energy, and strengthen governance and conflict management. Innovation is at the core of Mercy Corps’ work in Uganda, and we look to accelerate innovative solutions to meet the challenges Ugandans face, through a focus on climate change adaptation, access to energy, financial inclusion and economic opportunities for refugees and pastoralist communities.
The Mercy Corps Uganda Country Director is an innovative and visionary leader responsible for resourcefully managing all programming in Uganda. Looking to build on interventions that have already achieved lasting improvement in the lives of more than 930,000 Ugandans, s/he will continue to build a high-performing portfolio of transformative, multi-sectoral programming that is accountable to both program participants and donors. Placing a high value on innovative solutions to complex development challenges and creative partnerships, s/he pursues funding opportunities and builds partnerships that strategically connect programs into a cohesive country portfolio, guided by a long-term strategy. With an overall portfolio of approximately $19 million, the Country Director has full supervisory responsibility for the country team. This is an exciting opportunity to influence key outcomes and make a lasting difference in the lives of Ugandans.
Strategy & Vision
Team Management
Program Operations Management
Finance & Compliance Management
Influence & Representation
Security
Four direct reports (Director of Strategic Operations and Programs Support Services, Director of Programs, New Initiatives & Partnerships Manager, Senior Ethics & Assurance Officer) and 86 indirect staff.
Reports Directly To: East & Southern Africa Regional Director
Works Directly With: HQ-based Program, Operations, Finance, Compliance, Fundraising and Technical Support Unit; Uganda leadership and program team, as well as staff involved in multi-country and complex programming.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
The successful Uganda Country Director will articulate a fresh and compelling vision for Mercy Corps in Uganda and skillfully represent programmatic priorities of the agency to donors and regional partners while providing effective leadership to the Mercy Corps program team. S/he will have high emotional intelligence, constructive mentoring skills and proven experience with capacity building and will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. The role is a hands-on position and success will be determined by the level of direct engagement in program development, oversight of projects, fundraising for new projects and representing the agency to stakeholders. The successful Country Director should welcome multi-tasking and taking an active role in program design and overarching strategy. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
The Country Director is based in the capital city Kampala. The location is accompanied and secure. Housing is family accommodation with unlimited freedom of movement beyond the house/office. There are several international schools in Uganda. Staff have a high degree of access to services (medical, electricity, water, etc). This position requires 35% travel by road and air to field offices.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit or short-term assignment to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
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