Associate Director, Value & Access Distribution, Dispense, and Patient Journey Analytics-Seaport MA

Merck KGaA

JOB DESCRIPTION

Work Your Magic with us! Start your next chapter and join EMD Serono.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Your Role:

The Associate Director, Value and Access Channel Analytics is a highly visible, strategic analytics role responsible for generating insights and performance measurement across specialty pharmacies, wholesalers, specialty distributors, and the patient access funnel. This individual will lead analytics that inform market access strategy, evaluate channel performance, measure and report key KPIs, support data strategy evolution, and conduct financial modeling to guide distribution and dispensing strategy decisions.

Sitting within the Strategic Analytics team, this role collaborates closely with Market Access Strategy, Account Directors, Brand teams, Patient Support, Trade & Distribution, IT, Finance, and other analytics organizations. The role requires a strong blend of analytical rigor, business acumen, and the ability to translate complex data into clear, actionable recommendations. This role supports all in-line and launch brands at EMD Serono with a focus on the launch of Pergoveris and Fertility MFN implementation.

Key Responsibilities:

Strategic Analytics & Insights

  • Lead development of analytics that evaluate channel health, performance drivers, and access-related risks/opportunities.
  • Provide insights across key partners (specialty pharmacies, wholesalers/distributors, HUB services, SP networks).
  • Conduct deep-dive analyses to understand barriers to prescription access and drivers of channel throughput.
  • Translate data into clear, concise insights and recommendations for senior leadership and cross-functional stakeholders.

Patient Funnel Analytics

  • Analyze end-to-end patient journey metrics including, new to brand conversion, prior authorization, appeal approvals, patient out-of-pocket, adherence and persistence
  • Identify friction points in the patient and access journey and quantify the impact on prescription success rates

Performance Measurement & KPI Leadership

  • Define, build, and maintain KPI frameworks for direct to patient pharmacy, specialty pharmacy performance, wholesaler/distributor operations, and patient funnel metrics.
  • Track and report channel performance trends, cycle times, adherence metrics, abandonment, leakage, and inventory dynamics.
  • Establish performance benchmarks and provide proactive alerts around channel risks.

Financial Modeling & Access Impact Assessment

  • Utilize financial models analyzing channel economics, specialty pharmacy agreements, and gross-to-net implications.
  • Support scenario modeling and forecasting for market access planning.

Data Strategy & Infrastructure Support

  • Act as the subject matter expert in SP patient status and longitudinal claims data.
  • Develops dashboards to support Strategy, KPI and performance measurement.
  • Influence data ecosystem development to ensure scalable, accurate, and timely access to critical channel information.

Cross-Functional Collaboration

  • Serve as a strategic thought partner to Market Access Strategy, Account Directors, Trade, Brand, Finance, and Patient Services.
  • Collaborate with other Strategic Analytics colleagues to integrate channel insights with brand, payer, policy, and promotional analytics.
  • Present findings to senior leadership in a clear, influential manner.

Who You Are

Minimum Qualifications:

  • Bachelor’s degree in business, analytics, economics, finance, statistics, public health, healthcare or related field.
  • 5+ years of experience in pharmaceutical/biotech analytics, market access, trade/channel analytics, patient services analytics, or closely related domain.
  • Strong experience working with specialty pharmacy data, wholesaler/distributor data, patient access metrics, or HUB analytics.
  • Proven ability to design and interpret KPIs, build dashboards, and communicate insights to senior audiences.
  • Advanced Excel skills; and strong data visualization experience (Tableau/Power BI).
  • Experience with financial modeling including revenue impact, scenario analysis, and GTN-related considerations.
  • Ability to work cross-functionally to provide strategical analytical direction and approach.

Preferred Qualifications:

  • Master’s degree (MBA, MS Analytics, MPH, etc.).
  • Fertility experience a plus.
  • Launch experience preferred.
  • Experience with specialty pharmacy networks, distribution agreements, or buy-and-bill operations.
  • Familiarity with commercial data ecosystems (e.g., specialty pharmacy data feeds, HUB platforms, payer data, IQVIA, SHS, Komodo, 867 data, 852 data).
  • Understanding of patient access programs and market access strategies across therapeutic areas.
  • Experience supporting launch or high-growth products.
  • Consulting Experience.

Key Competencies:

  • Strategic thinking & business acumen
  • Strong storytelling using data
  • Transparency and executive presence
  • Analytical rigor and problem-solving
  • Cross-functional partnership
  • Ability to manage ambiguity and prioritize
  • High attention to detail
  • Learning agility and curiosity

Location: Seaport MA

Pay Range for this position: $127,500 - $191,300

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

US Equal Employment Opportunities

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

Notice on Fraudulent Job Offers

Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information here.

Applicant Profile

Along with our brand-new career site, we've also revamped our application process. If you've applied for a position before April 16th 2025, you can log into your old profile to see the status of past applications. For the application you’ve will completed, and any in the future, you can create a new profile to check in on your status.

WHAT WE OFFER

Money makes the world go round. But at our company there’s more than just financial rewards. We offer a range of attractive benefits to help you work your magic.

Saving & Financial

Our 401(k) Plan includes a generous company-matching contribution and an additional discretionary contribution each year.

We also provide tax-advantaged accounts for you to save for healthcare, commuting expenses, company-provided and buy-up life insurance to help you protect your financial future.

Health & Wellness

We offer comprehensive medical, dental, & vision coverage-including virtual care through Telehealth & free behavioral health counseling sessions through our Employee Assistance Program.

We also offer a wellness incentive program and personalized support to help you navigate and use your benefits.

Voluntary Benefits

Our voluntary benefits provide additional protection from the high costs of healthcare not covered by health insurance.

We also have discount programs that offer exclusive savings on everything from auto, home, and pet insurance to low-interest personal loans.

Work/Life Support

We have several programs to support your work/life balance, including generous paid time off, back-up day care services, education assistance, and more.

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Confirmed 24 minutes ago. Posted 17 days ago.

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