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Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.
This job is REMOTE.
FTE: 1.000000
Standard Hours: 40.00
Shift: Shift 1
Shift Details: Flexible Monday - Friday 8:00 am - 4:30 pm with an on-call rotation every 4-5 weeks.
Holidays: No Weekends: Occasional - Rotating on-call
Job Summary:
The Identity and Access Management (IAM) Administrator is responsible for maintaining Froedtert & MCW’s Identity and Access Management environment. This role provides technical expertise in supporting access management tools, administering identity lifecycle processes across multiple operating systems and platforms, and developing and enforcing IAM security policies and procedures.
The IAM Administrator is also responsible for managing and resolving access-related incidents, requests, and changes through the ServiceNow ticketing system, ensuring timely, accurate, and well-documented fulfillment in accordance with established service levels and compliance requirements.
This role works closely with technical teams and business partners to ensure secure, efficient access to systems and data while protecting the organization’s information assets. Strong communication and organizational skills are essential, as this role regularly engages with stakeholders at all levels of the organization and is expected to effectively manage workload, priorities, and assigned ticket queues. Performs other duties as assigned.
EXPERIENCE DESCRIPTION:
A minimum of three years of relevant security administration experience is required.
HIGHLY prefer experience in Identity and Access Management
Experience administering automated provisioning / identity lifecycle management systems preferred.
Experience administering Privileged Access Management (PAM) solutions preferred.
Demonstrated experience working in an IT service management (ITSM) environment, including managing incidents, requests, and changes in ServiceNow or a comparable ticketing system.
Ability to effectively manage a ticket queue, prioritize work, meet service level expectations, and maintain accurate documentation.
Experience in a hospital or healthcare setting is preferred.
EDUCATION DESCRIPTION:
Knowledge of computer principles at a level normally acquired through completion of a Bachelors degree in a relevant technology field or acquired through a combination of education and experience is required.
SPECIAL SKILLS DESCRIPTION:
Advanced knowledge of IT concepts including: risk, cybersecurity, governance, compliance, operating systems, databases, networking, application and web technologies
Exceptional computer skills utilizing and supporting MS Office and MS Exchange/Outlook
Ability to communicate with all levels of organization and vendors
Ability to develop and follow department policies, standards, procedures and guidelines for Identity and Access Management activities.
Demonstrated skills in project management, teamwork, critical thinking, and continuous process improvement
Maintain a professional level of both written and oral communications.
Compensation, Benefits & Perks at Froedtert Health
Pay is expected to be between: (expressed as hourly) $28.42 - $48.62. Final compensation is based on experience and will be discussed with you by the recruiter during the interview process.
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
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