Shopify

About the role

You are a leadership or executive coach who is passionate about your craft and committed to continually showing up as the best version of yourself. You are a constant learner, with deep self-awareness and embodiment. Your presence is catalytic and impactful. You thrive in a team environment, a participative and humble collaborator. You’ve been around the block and have deep experience of leadership and management in many forms. You bring a wealth of perspectives and tools to support leaders to be their best in any context. You are an expert in seeing systems and patterns. You embrace technology and are eager to leverage AI to improve and amplify your coaching. You are excited to be part of something bigger than yourself and contribute to our mission of making commerce better for everyone.

About the Role

As internal coaches we report into the Office of the CEO, where we are deeply embedded into Shopify's unique context and have full executive support. Our job is to provide the best possible coaching experience. Our mission is to accelerate potential, elevate performance and amplify the impact of Shopify’s leaders. We do this through our craft expertise, principled approach, systemic processes, and dynamic team engagement. We use data, tools, and mental models to support client self-awareness and capacity building. We are focused on helping leaders build on and leverage their strengths and navigate their individual challenges on the way to delivering on our mission. We support their mandate to practice extreme ownership, cultivate high-trust relationships and build high performing teams to deliver world-class results. The role requires full commitment to your Shopify practice and a dedication to building deep expertise in our unique leadership context.

Responsibilities

• Elevate leadership excellence across Shopify
• Master coaching through continuous client experimentation and learning
• Build high trust coaching relationships and transform leadership capability
• Demonstrate ethical maturity while navigating boundaries with precision
• Use data to deeply understand Shopify's leadership needs and make decisions about your practice
• Build deep Shopify context to support and accelerate leader impact
• Design each coaching relationship to fit unique client needs
• Partner with managers to amplify coaching impact
• Use AI as your everyday tool of trade
• Align coaching to Shopify principles while transforming performance
• Create rapid feedback loops with relevant stakeholders to elevate coaching impact
• Apply leading coaching theory and practice to accelerate your embodiment and impact as a coach
• Inspire your team through coaching excellence

Requirements

• Certified coach (Royal Roads, ICC, NVW, Newfield, CTI, etc) with extensive experience working as a coach in fast-paced, high-growth and complex organizations and environments
• Demonstrated track record of putting business acumen into practice to help leaders increase their leadership effectiveness and build high-trust, high-impact teams
• Enneagram certification and/or experience coaching with the Enneagram
• Experience building effective relationships with employees and leaders at all levels
• Team player who is both opinionated and humble
• Passion for continuous learning and mastering the craft of coaching
• Willingness to work in different time zones

Bonus Experience

• Experience leading or managing teams or team of teams
• Experience in other areas of Talent, e.g. Learning & Development, Business Partner, Organizational Development
• ICF or EMCC certification
• Experience working in a tech or SaaS company
• Multi-lingual
• Multicultural experience; working across different cultures, countries, regions

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Use AI tools reflexively as part of your fundamental workflow
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work