Senior Facilities Manager



The role is responsible for managing the assigned sites within the account owned and/or occupied portfolio in accordance with the requirements of all local, state and federal requirements. The position will be responsible for all line of business and third party relationships with the assigned buildings. The position will also manage a team of Facility Management professionals.

Area of Responsibility

Key Elements and Essential Tasks

Relationship Management

  • Manage the performance and outcomes of assigned staff reporting to the position
  • Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues


  • Provide overall facility services in accordance with accounts’ standard processes and procedures including application of policies and programs, coordination of information
  • Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner

Process Management

  • Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography
  • Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track variances and ensure smooth recovery process
  • Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space with the accounts’ owned premises

People Management

  • Responsible for overall team management, staff development and planning.  Execute staff succession and growth plans.
  • Involved in compensation planning process
  • For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress
  • Any and all other duties and tasks assigned.


  • Bachelor's Degree in Engineering of equivalent combination of experience and education


  • Advanced degree a plus
  • CPM, RPA, or CSM designation

Real estate license

Years of relevant experience

  • 8+ y ears of experience

Skills and knowledge

  • Strong leadership and relationship building skills
  • Strong interpersonal skills and problem solving ability
  • Excellent verbal/written communication and presentation skills
  • Proven record of providing excellent internal and external customer service
  • Knowledge of standard business and accounting practices
  • Knowledge of Excel and ability to analyze data


JLL Is an Equal Opportunity Employer

JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at  

If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at

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Confirmed 15 hours ago. Posted 28 days ago.

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