Procurement Service Specialist


Job Title

Procurement Service Specialist

Job Description

Philips Lighting is a company, focused on improving people’s lives through timely innovations. As a world leader in lighting, Philips Lighting integrates technologies and design into people-centric solutions, based on fundamental customer insights.

Your team:

Procurement Services Center (PSC) based in Łódź, Poland, is part of global Philips Lighting Procurement organization performing sourcing and procurement activities for (indirect) goods and services for the company worldwide. PSC acts on behalf of the Philips Lighting businesses, handling defined steps in the purchasing process – from demand analysis to final delivery. PSC delivers value added services by leveraging economies of scale, globalizing processes and simplifying the ways of working, while delivering superior purchasing experiences by listening and acting on our customers’ feedback.

Your challenge:

Performing day-to-day operations related to particular IMS tool and purchasing process in line with Lighting procurement policy. Working for Europe, Middle Est and Africa (EMEA) market your role is to provide excellent level of support to internal procurement community.

Your responsibility:

  • Providing day to day procurement support for Internal Sourcing/Procurement
  • Ensuring that all incoming enquiries are answered in a professional and efficient manner (e.g. via e-mail, telephone, or chat)
  • Gathering all required information as the first point of contact to ensure that customer enquiry can be resolved at earliest opportunity with minimal handoffs, capture an accurate record of a customer enquiry in the system
  • Cooperating with outsourcing partner to ensure that all activities are aligned with Philips Lighting procurement procedures
  • Providing appropriate reporting on a timely manner as well as ad-hoc reporting
  • Take active part in initiated projects on global and/or regional level, as per assigned geography
  • Provide analysis and recommendation with regards to optimization of assigned process

Your experience:

  • Graduate with Bachelor or master’s degree
  • Fluent English is a must (both orally and in writing)
  • Knowledge of other languages (e.g. Spanish, Portuguese, French) would be an asset
  • Exp in the user and supporting domain
  • Knowledge of Ariba will be an additional asset
  • Ability to inspire commitment, arrange, communicate and influence virtually
  • Developed analytical thinking skills with an eye for detail
  • Ability to consistently deliver high quality customer service in a professional and efficient manner
  • Computer literacy essential and experience in MS office applications (Excel is a must)
  • Fast learner eager to gain experience within international company.

We kindly inform you that we will contact only chosen candidates.

Please provide a clause: „Hereby I agree to process my personal data included in my application for requirements of the recruitment process (in accordance to Personal Data Protection Act dated 29 August 1997; Official Journal no 133, item 883)”.

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Confirmed 3 hours ago. Posted 30+ days ago.

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