Marriott

Job Description

ST REGIS BUDAPEST

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 55 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis Hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by the signature St. Regis Butler Service.

POSITION SUMMARY

Receive, unload and process deliveries; verify quantities and condition against purchase orders, invoices and receiving reports; and ensure accurate receiving documentation. Store, issue and deliver goods to departments, maintaining inventory controls (PAR levels, FIFO/rotation where applicable), accurate logs, and secure storeroom operations. Manage incoming and outgoing packages/mail and post invoices into the purchasing system in accordance with hotel SOPs.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.

Safety and Security

• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
• Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
• Complete appropriate safety training and certifications to perform work tasks.
• Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).

Policies and Procedures

• Follow company and department policies and procedures.
• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Maintain confidentiality of proprietary materials and information.
• Protect the privacy and security of guests and coworkers.
• Perform other reasonable job duties as requested by Supervisors.

Communication

• Speak to guests and co-workers using clear, appropriate and professional language.

Working with Others

• Support all co-workers and treat them with dignity and respect.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

• Comply with quality assurance expectations and standards.

Physical Tasks

• Read and visually verify information in a variety of formats (e.g., small print).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces.
• Move up and down stairs and/or service ramps.

General Procurement

• Receive, unload, and process deliveries; verify quantities and condition against purchase orders, invoices, and receiving reports; and complete required receiving documentation.
• Identify and refuse damaged, unacceptable, or incorrect items; document refusals and communicate discrepancies to Purchasing/management.
• Post invoices into the purchasing system upon receipt, ensuring they are supported by receiving documentation and processed per hotel SOP.
• Monitor stock levels and create replenishment requisitions / purchase orders to maintain fixed PAR levels for assigned storeroom items, in coordination with Purchasing.
• Receive, store, and secure merchandise in designated locations; lock/unlock secure merchandise storage areas as required.
• Issue, stage, and deliver merchandise to departments based on approved requisitions and distribution requirements.
• Maintain inventory reports and logs; support periodic counts and reconcile receiving documentation and shipping/freight invoices as required.

General Food - Stocking/Receiving

• Date, label, and rotate all items according to company standards.
• Adhere to food safety and handling policies and procedures, such as First In-First Out (FIFO) and Cold Chain compliance, across all food-related departments or areas.
• Maintain the sanitation standards of the food storeroom and walk-ins.
• Identify and remove merchandise that is outdated, distressed, or unacceptable in appearance to ensure quality and freshness.
• Organize and clean all walk-in and reach-in refrigerators and freezers.
• Reduce workplace hazards in storeroom by following safe handling and storage policies and procedures.
• Receive deliveries, store perishables properly, and rotate stock.
• Refuse acceptance of damaged, unacceptable, or incorrect items, track refusal of items, and communicate to appropriate management.
• Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots.
• Check meats to ensure Cryovac packaging is sealed and unopened.
• Eliminate cross contamination by processing and handling raw and ready-to-eat products separately.
• Check weights of all items as compared to order and billing.
• Handle spills, broken glass, and crushed/jagged metal or aluminum cans to ensure safety.
• Store food following company cooking and storage temperature guidelines.
• Clean and sanitize floors, food equipment, and drains, and dust/wipe down walls, doors, lights, ceiling tiles, vents, and trash cans in accordance with cleaning checklists and schedules.

Shipping and Receiving

• Receive, store, ship, and deliver incoming and outgoing packages and mail; secure the receiving room and its contents.
• Verify quantity and condition of packages upon receipt; document and report any loss or damage and escalate as required.
• Maintain an accurate tracking system for all shipping and receiving transactions, including obtaining required signatures.
• Prepare and dispatch outgoing mail and packages, following applicable hazardous material shipping guidelines and regulations.
• Notify recipients (guests and associates) of received packages and follow up as needed to ensure proper delivery.

Forklift/Pallet Jack

• Remove empty pallets, cardboard, and trash and place in proper storage areas.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience is required however, it is an advantage

#LI-IS52

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.