Global Information Technology
Director, IT Infrastructure, India
US/Seattle (Mar-Nov 8:30 pm - 5:30 am IST / Nov-Mar 9:30 pm - 6:30 am IST) (India)
Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 87-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is the world’s sixth-largest investment adviser, with $1 trillion in assets under advisement (as of June 30, 2022) and $288.3 billion in assets under management (as of March 31, 2023) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai – and has opened a new office in Mumbai, India in June 2023.
Joining the new Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be one of the first to join this new team based out of Goregaon (East) in Mumbai and be a part of creating the foundation and culture for the firm’s growing operations in India. The Mumbai office operates 5-days a week from Monday to Friday with varying shifts to accommodate time zones around the world.
For more information, please visit https://www.russellinvestments.com.
The Technical Support Engineer is responsible for client facing infrastructure support. Key responsibilities include deskside OS support, workstation provisioning and troubleshooting, Smarthands assistance, and general office support.
The Technical Support Engineer works closely with the global Workplace Technology team to ensure quality service delivery and user satisfaction while maintaining best practices and standards.
The responsibilities of the individual in this position include but is not limited to:
The successful candidate will have extensive demonstrable skills and experiences including the following: