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The Information Systems Architect develops multiple types/categories of software architecture and operating systems for running end user applications. Working under minimal supervision, this job develops complex architectural guidelines, specifications and technical standards related to current and future end user requests. This job is considered a subject matter expert in the Information Systems Architecture field.

Key Responsibilities and Duties

  • Executes complex architecture requirements analysis to convert end user needs into technical solutions.
  • Synchronizes systems design and technology constraints in accordance with compliance requirements.
  • Develops key capabilities and performance requirements when developing system architectures.
  • Creates technical specifications and standards for layered and multidimensional models.
  • Designs and implements solutions requiring integration of multiple platforms, operating systems and applications across the enterprise.
  • Communicates the design of the technical architecture clearly too all stakeholders.
  • Implements complex data modeling and advanced project development of system architecture.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 5+ Years Required; 7+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level

8IC

TIAA Retirement Sales and Marketing Tech is looking for a FSC Cloud Developer to help the Sales and Marketing business teams modernize the CRM platform. The key ask would be understand the business requirement, develop, and design solutions leveraging the OOB capabilities of the FSC cloud and ensuring business requirements have been met and all commitments have been satisfied.

Key Responsibilities of the Role:

Technical

  • Should be able to deliver impactful, attractive, compelling solutions using Salesforce FSC Cloud OOB capabilities.
  • Lead and manage multiple Salesforce FSC projects through all phases of the project lifecycle (planning, business requirements, design, implementation, testing, deployment, and support)
  • Meet with key stakeholders to understand business objectives, priorities, and expectations.
  • Propose, design, and implement solutions to solve business requirements.
  • Document business requirements and create technical design.
  • Translate business requirements into well-architected solutions leveraging OOB FSC cloud capabilities.
  • Maintain deep understanding of Salesforce FSC, including staying informed of new Salesforce releases and how the releases can benefit new and existing clients
  • Guide a team of junior developers and mentor them.
  • Strong background on Relational database concepts including SQL and data modeling
  • Hand on experience on FSC Cloud, Omnistudio, Flow builder, Flow Orchestrator.
  • Experience in large-scale implementation of FSC cloud, data model optimization.
  • Experience in building customer-facing dashboards and its integration with enterprise applications.

Good to have following additional Skills:

  • Experience in Einstein for Sales and Service, Einstein Analytics
  • SAFe Awareness (JIRA)
  • Experience in CI\CD and deployment tools. Should be able to streamline deployment process

Business

  • Collaborate with business stakeholders and solution owners to understand business requirements and translate them into Salesforce solutions
  • Work closely with various teams (Business, Development, Infrastructure) to define and implement elegant, scalable and sustainable technical solutions using the Salesforce technologies, with a focus on adhering to industry standards, best practices and code quality techniques
  • Implement a process for continuous improvement, lower costs to serve and improving margins
  • Develop and deliver scalable solutions that can be applied to clients and the business

People 

  • Lead a world-class team of experienced engineering and delivery experts within technology, data and business intelligence
  • Drive a passion and core competency across the organization for technology transformation 
  • Coordinate comprehensive changes to update how we work or develop new ways of working
  • Set the priorities and focus for local and regional teams to support global engineering and delivery of core internal and client products and services.
  • Provide Salesforce technical leadership for team of developers, admins and analysts
  • Work with internal technical team members representing back office applications to design seamless integration between the applications

Required Experience & Qualifications:

  • Min 8 years to max 12 years experience in technology (product and engineering) and a minimum of 5+ years in Financial Services.
  • Minimum of 1-2+ years of experience in FSC including the configuration of the FSC Platform
  • Salesforce Financial Services Cloud Superbadge or Financial Services Cloud Accredited Professional required.
  • Proven experience taking highly conceptual business need and translate into a solution that can be effectively implemented.
  • Experience with declarative solutions including creation of custom objects, workflows, approvals, flows, etc.
  • Demonstrated ability to design and develop complex solutions using OOB capabilities of Salesforce platform
  • Good communication skills.
  • Ability to effectively communicate complex ideas, issues, concepts, and solutions to all levels of the organization, including executive leadership and the business.
  • Master’s\Bachelor’s degree in a relevant field (engineering or computer science or engineering discipline)
  • Certifications:
  • Omnistudio Developer/Consultant

Sharing and Visibility Architect

Platform Developer 1

Platform Developer 2 (Good to have)

Salesforce App Builder

Salesforce Administrator

Salesforce Advanced Administrator

Related Skills

Application Programming Interface (API) Development/Integration, Automation, Communication, Consultative Communication, Containerization, DevOps, Enterprise Application Integration, Influence, Organizational Savviness, Problem Solving, Prototyping, Relationship Management, Scalability/Reliability, Software Development Life Cycle, Systems Design/Analysis

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Company Overview

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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Confirmed 22 hours ago. Posted 30+ days ago.

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