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Customer Service Associate – Kannada – Retail/ E-Commerce – Chennai

Fusion BPO

Are you an excellent communicator in Kannada and in search of captivating opportunities in customer service? Join us at Fusion CX Chennai as a Customer Service Associate and elevate your career with a global CX transformation company. We are a leading player in the field of global and domestic inbound voice process customer service and we pride ourselves on providing a dynamic and enriching workplace environment. Whether you are just starting your career or are an experienced professional, Fusion CX offers a platform for growth and success. If you are fluent in both Kannada and English, open to working flexible shifts, and wish to work for a leading retail/ecommerce brand, we welcome you to join us and discover the diverse opportunities that await at Fusion CX. Multiple positions are open; apply now!

Job Description:

As a Customer Service Associate, you will:

  • Handle inbound customer inquiries and provide prompt and efficient assistance.
  • Ensure high-quality service delivery by addressing customer concerns professionally and
  • courteously.
  • Utilize excellent verbal communication skills in Kannada and English to communicate and connect
  • with customers efficiently.
  • Adhere to company policies and procedures while resolving customer issues and inquiries.
  • Maintain accurate records of customer interactions and transactions.

Job Requirements:

  • Minimum HSC (Higher Secondary Certificate) qualification.
  • Freshers and experienced candidates are welcome to apply.
  • Excellent verbal communication skills in Kannada and proficiency in English.
  • Willingness to work in rotational shifts, including 24*7 availability and rotational weekly offs.
  • Ability to handle customer inquiries professionally and efficiently.
  • Strong interpersonal skills and a customer-centric approach.

Why Join Fusion CX in Chennai:

At Fusion CX, we offer more than just a job; we provide a platform for personal and professional growth. Joining our team in Chennai means becoming part of a diverse and inclusive work culture where innovation and collaboration thrive. With opportunities for continuous learning, career advancement, and a supportive environment, Fusion CX empowers you to reach your full potential. If you’re looking for a workplace where your contributions are valued and recognized, apply now and embark on a rewarding journey with Fusion CX.

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Confirmed 21 hours ago. Posted 17 days ago.

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