Schoology, one of the fastest growing education technology companies, is putting collaboration at the heart of the learning experience with an easy-to-use learning management system (LMS) that connects the people, content, and systems that fuel education. Millions of students, faculty, and administrators from over 60,000 K-12 schools and higher education institutions worldwide use Schoology to advance what is possible in education.
Working at Schoology offers you a chance to help solve the most important challenges in education in an environment that’s fun, collaborative and innovative. We are looking for smart, creative individuals who are passionate about education and aren't afraid to show it.
Why we need you:
The Customer Support Specialist serves as a client advisor and is a key member of the Support Team, responsible for working with new clients as well as the general user base. By utilizing a strong understanding of product know-how, you will answer questions, troubleshoot technical issues, and work internally with Schoology teams to address outstanding concerns.
As a Customer Support Specialist, you will:
To succeed in this position, you will have:
At Schoology, we are continuously advancing what is possible in education. You in?
Schoology is an Equal Opportunity Employer and embraces diversity of every kind.