Are you passionate about driving customer engagement through digital campaigns? Do you have experience in managing multi-channel engagement plans? If so, we have an exciting opportunity for you to join our team as a Multi-Channel Engagement Specialist. Apply today for a life-changing career!
The Position
As a Multi-Channel Engagement Specialist, you will be accountable for designing, shaping, and transforming the multi-channel engagement of the cluster through incorporating integrated social, digital, and personalized experiences that will support business growth, uncover market-level efficiencies, and drive better customer and patient experiences. You will ensure the execution of Multi-Channel Engagement (MCE) plans in close alignment with the MCE Manager. Additionally, you will actively support Product Managers with digital and MCE campaigns.
Additional core responsibilities:
Qualifications
To be successful in this role, you will need the following qualifications:
About the Department
The Customer Engagement/Excellence department at Novo Nordisk is dedicated to driving customer engagement and ensuring excellence in customer experience. We work closely with various teams across the organization to develop and execute multi-channel engagement plans that enhance customer satisfaction and drive business growth. Our department is fast-paced and dynamic, with a focus on leveraging digital platforms and technologies to deliver personalized and impactful customer experiences.
Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Working at Novo Nordisk, we’re working toward something bigger than ourselves, and it’s a collective effort. Join us! Together, we go further. Together, we’re life-changing.
For further information, please apply with your CV via the online recruitment system.