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TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They reviews, analyze and report on quality discrepancies, investigate problems and executes quality audits, and develops disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, or suppliers and subcontractors to ensure requirements are met.
People Management (20%):
Lead the quality control department, including 4 teams,1 Supervisor and 5 engineers, 25 QA inspectors, Allocate and balanced work across direct reports; reviewed and provided timely performance feedback to direct reports; mentored, developed and motivated them; guide resolve tough people/functional issues in the team; submit manpower application; interview candidates and provide feedback to achieve the section performance target, retain and develop key talent Assure compliance to requirements and optimization of process capabilities to ensure product quality, customer service, and cost-effectiveness. Led the team to reduce DPPM, customer complaints, customer returned values, and quality costs.
Procedure & Policy (5%):
1. Check the department policies initiate the policy change and prepare the related materials and follow up and monitor the policy execution; to ensure the procedures and policies in line with corporate standards are well executed.
Budgeting (5%):
Quality control (15%):
Customer complaint (15%):
Quality issue (20%):
Guide the engineers to solve on site quality issues and take preventive actions; help to solve cross-function issues and evaluate and balance the quality, delivery, and cost to solve quality issues timely and prevent similar cases happen. Lead problem-solving of supplier-related defects, lead supplier improvement initiatives analyze manufacturing and supply chain quality data and lead problem-solving activities.
Quality Improvement (15%):
Reporting (5%)
Education, Technical Qualification:
Bachelor's degree (Major in engineering):8-10 years working experience in quality areas including 2 years of people management Effective bilingual.
Personal Attributes & Competencies:
Managing and Measuring Work
Motivating Others
Building Effective Teams
Values: Integrity, Accountability, Teamwork, Innovation
SET : Strategy, Execution, Talent (for managers)
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