POSITION: Customer Support Associate
REPORTING TO: Senior Director of Support
LOCATION: Los Angeles, CA
About the Role:
The NuORDER Heroes are at the forefront of helping our clients succeed on our revolutionary platform.
NuORDER is looking for a skilled individual with Help Desk and Troubleshooting experience to provide world-class service and support to our growing numbers of brands and retailers using our web and iPad app. This individual will be responsible for ensuring client issues are responded to quickly, issues are analyzed and escalated as necessary, and clients are satisfied with the service. NuORDER prides itself on offering the best solution & service to its customers, and this individual must be passionate to work with customers and take pride in becoming a product expert who wants to solve the customer problem efficiently and effectively.
NuORDER is a fast-growing, venture-backed startup that has changed the way a $130 billion industry works. NuORDER is e-Commerce for wholesale. We provide a 360-degree solution to help wholesale sellers and their buyers conduct business online in a smarter, more efficient way. The platform is currently home to nearly 800 of the world's top brands in fashion and other verticals. We also have more than 300k buyers who have purchased more than $5B of merchandise using NuORDER.
To date NuORDER has raised $22M+ in funding from top tier investors and industry veterans.
Upfront Ventures (www.upfront.com)
Greycroft Partners (www.greycroft.com)
Creative Artists Agency
Cowboy Ventures (www.cowboy.vc)
Rachel Zoe (www.rachelzoe.com)
Come join the revolution.