Bayer

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where 'Health for all Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

Seed Svc Advisor

Position Overview:

As a key player in our Product Supply team, you are responsible for managing and strengthening relationships with Retail, Seedsman, and Grower customers for assigned accounts. You will analyze account history and build annual operational plans to create mutually beneficial strategies that support both account and Bayer business targets. Your role involves influencing account behavior to align with Sales and Operational business plans, implementing continuous improvements in operational efficiency, and providing value-added services to enhance customer experience and loyalty. You will utilize your agronomic knowledge to support product upsell or substitutions and ensure operational excellence within Product Supply processes. Additionally, you will advise and support accounts on product updates, marketing, and operational programs, while collaborating cross-functionally to optimize orders and product deliveries.

YOUR TASKS AND RESPONSIBILITIES:

• Responsible for the Product Supply relationship with Retail, Seedsman & Grower customers for assigned accounts, strengthening relationships proactively;
• Analyze account history and build annual operational plans with accounts to support achievement of account and Bayer business targets;
• Influence account behavior in support of Sales & Operational business plans, including adopting new processes, tools, and systems;
• Implement continuous improvements in operational efficiency and customer experience;
• Provide value-added services that enhance the customer experience and induce loyalty;
• Utilize basic agronomic knowledge to support product upsell or substitutions;
• Accountable for Operational Excellence within Product Supply processes that can be shared with customers;
• Understand, advise, and support accounts on product updates, marketing, and operational programs;
• Provide information on order, supply availability, timing, deliveries, and updates on products, marketing, and operational programs;
• Understand the Region’s supply needs and position partnering cross-functionally to optimize orders and product deliveries;
• Seek customer feedback to track satisfaction levels and identify solutions where there are gaps;
• Manage research, resolution, documentation, and communication for complaints and errors;
• Collaborate with Customer Operations for resolution of transactional requests;
• Identify and deliver cross-functional solutions to achieve Operational Excellence for Brand Family & Regions;
• Drive innovative approaches to gain efficiency, reduce resolution rates, and elevate the customer experience.

WHO YOU ARE:

Bayer seeks an incumbent who possesses the following:

• BS/BA preferably in Agriculture, Agronomy, Business, Marketing, Supply Chain Management, or other business-related discipline;
• 5+ years of professional experience preferably in Customer Service, Commercial, Logistics, Operational, or Agricultural fields;
• Self-motivated, results-oriented with a process improvements mindset, able to work independently with minimal supervision;
• Works well in a team environment to achieve common goals;
• Excellent customer service and influencing skills with very strong written and verbal communication skills;
• High agility in a fast-paced environment with the ability to effectively work in a matrix environment;
• Problem-solving and decision-making ability based on data and analytical prowess;
• Key Competencies: customer focus, collaboration, negotiation, relationship, and conflict management.

Employees can expect to be paid a salary between $70,000 - $95,000. Additional compensation may include a bonus or incentive compensation (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.. This salary range is merely an estimate and may vary based on an applicant’s location, market data/ranges, an applicant’s skills and prior relevant experience, certain degrees and certifications, and other relevant factors.

This posting will be available for application until at least December 18, 2025.

YOUR APPLICATION

Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.

To all recruitment agencies: Bayer does not accept unsolicited third party resumes.

Bayer is an Equal Opportunity Employer/Disabled/Veterans

Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.

Bayer is an E-Verify Employer.

Location:

United States : Indiana : West Lafayette || United States : Missouri : Creve Coeur

Division:

Crop Science

Reference Code:

858103

Contact Us

Email:

hrop_usa@bayer.com