TEKsystems

Lab Revenue Cycle Supervisor

Remote

Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST (some flexibility)

Contract: 6-month contract with potential for permanent placement

About the Role

We are seeking a Supervisor to oversee daily operations on the lab side of Revenue Cycle Management (RCM). This position reports to Lab Operations (not Revenue Cycle) and plays a critical role in managing work queues in EPIC, leading a team of 16 Client Service Representatives, and ensuring accurate and timely billing processes for lab services. The ideal candidate will have strong supervisory experience, EPIC expertise (including Beaker), and a solid understanding of lab coding and client billing workflows.

Key Responsibilities

Daily Operations & Team Oversight

• Allocate team members to appropriate work queues in EPIC.
• Assign follow-up responsibilities for requisitions and denials.
• Monitor and track client outreach and responses.
• Ensure timely follow-up and closure of outstanding items.
• Report trends and recurring issues to leadership.

Workflow & Process Management

• Develop and refine processes for requisition follow-up and denial management.
• Build workflows for handling denials and provider outreach.
• Assist with charge router work queues and resolve issues holding charges.
• Support auditing processes to improve billable rates (goal: up to 85%).

Metrics & Reporting

• Track work queue performance and team productivity.
• Identify gaps and recommend process improvements.
• Provide trend analysis for repeat client issues.

Collaboration

• Work closely with Revenue Cycle and Operations teams.
• Participate in SOP development and training initiatives.
• Communicate departmental needs and updates at a high level.

Qualifications & Skills

Technical Expertise

• EPIC proficiency (Beaker required; Prelude/Resolute preferred).
• Understanding of lab coding and pathology billing.
• Experience with client billing vs. insurance billing

Leadership

• Proven supervisory experience managing teams and workflows.
• Ability to train and guide staff on RCM processes.

Soft Skills

• Strong critical thinking and problem-solving skills.
• Excellent communication; positive and approachable demeanor.

Employee Value Proposition

• Opportunity to grow after contract period.
• Collaborative work environment with a focus on process improvement and innovation.

Job Type & Location

This is a Contract to Hire position based out of Atlanta, GA.

Pay and Benefits

The pay range for this position is $33.00 - $48.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Dec 12, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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